You will learn about
- Access to Justice issues;
- Trial Court departments and their jurisdictions;
- Interviewing and triage skills;
- Court forms available to the public and how to complete them; and
- Social service resources.
Duties may include the following
- Greeting court users, assessing needs, and explaining available services;
- Interviewing court users about their needs;
- Assisting court users complete court forms;
- Researching community resources; and
- Working on important individual and group projects.
Qualifications
- Experience or interest in working with people of diverse backgrounds;
- Ability to work independently as well as part of a team;
- Ability to remain calm under pressure;
- Committed to public service and to learning about legal processes, the court system, and available resources;
- Experience or interest in customer service;
- Complete a CORI check and be eligible to work or volunteer in the United States;
- Minimum availability and commitment requirements vary by location;
- Applicants must be residents of Massachusetts or attend school in Massachusetts to be considered for this internship; and
- Candidates with a fluency in a second language are encouraged to apply.
How to apply
Interested applicants should apply by using the website below. Applicants will be asked to submit a resume and cover letter addressing the following questions:
- Why do you want to work at the Court Service Centers?
- What experience do you have that might prepare you for this position?
What our interns and volunteers are saying
“My favorite aspect of interning at the CSCs is working one-on-one with litigants and making a difference in their lives. This internship will give you a wide range of legal and interpersonal skills. I’ve had the privilege to work with some of the best attorneys and interns, who have created a wonderful environment for learning.”
- Kana, Worcester CSC & Virtual CSC
“I often interacted with court users amid a crisis or at the beginning of their court journey. Interviewing people during some of their most vulnerable moments, when emotions are running high, can present challenges. Interning with the CSCs has helped me develop critical interviewing and active listening skills that I can apply in school, my career, and life situations.”
- Jennifer, Lowell CSC & Virtual CSC
“Working at the CSC provides a great hands-on opportunity to work with court users. I enjoyed the ability to work both in the courthouse and virtually.”
- Sauieh, Springfield CSC
“My experience working in the CSC has been nothing short of amazing. Working alongside experienced attorneys and interns has provided me a wealth of Court knowledge and countless amazing experiences.”
- Robert, Boston CSC
“Never before have I felt so trusted as an intern, and through gifting me this trust they allowed me to learn, grow, and gain confidence in my own abilities.”
- Ann, Lawrence CSC
“The CSCs are filled with people who truly care for the people they are helping and, even if they can’t help, they still have a plethora of resources and connections that they are willing to provide.”
- Gabby, Greenfield CSC
“I’m happy to have been part of a team that ensures access to justice because it is crucial in making sure everyone has their rights protected, especially in underserved communities.”
- Ted, Brockton CSC
Additional Resources
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Open PDF file, 1.02 MB, Court Service Centers Intern and Volunteer Program Brochure (English, PDF 1.02 MB)