The Details
What you need
You can submit requests online or by mail. It's recommended to use the online option as it usually leads to faster processing.
Important points before you start:
- Shop licenses are not transferrable. Shops moving to a new location require a new application.
- A legal name change requires uploading the legal name change documents or a copy of a current government-issued ID reflecting the name change (driver’s license, passport, etc.). You must also surrender the old license to the board office at the address in the “By mail” section.
Fees
| Name | Fee | Unit |
|---|---|---|
| Duplicate license with or without address change | $17 | each |
| Duplicate license with name change | $27 | each |
| Name or address change without duplicate license | $0 | each |
How to request
- When you create your MyMassGov account to access eLIPSE the first time, eLIPSE will ask you to enter information to help it locate your license and link it to your MyMassGov account.
- Please read the Linking Your License guide before creating your account to ensure it is linked correctly.
- Applications, renewals, and reinstatements must be submitted online through the eLIPSE platform.
- You will be asked to submit all required documents via the eLIPSE platform, including a DOL CORI form. Once submitted, you will be notified of any required next steps.
- Payment will also be made via the eLIPSE platform.
- For general instructions on managing your licenses and permits, view the DOL eLIPSE How-to-Guides.
- Incomplete applications will be held open for 180 days from the date of application receipt in order to allow applicants to provide the missing information or documentation. After 180 days have elapsed, the incomplete application will be considered abandoned, and applicants will need to submit a new application and payment.
You may call our Welcome Center at 617-701-8895 any time between 9:00am- 5:00pm. Our welcome center staff will guide you through the process.
You may visit our Welcome Center at One Federal Street, Suite 600, Boston MA 02110 between 9:00am- 5:00pm. Our welcome center staff will guide you through the process via our agency kiosks or your personal laptop/mobile device.
To apply by mail or email, or if you need reasonable accommodation, please reach out to the board for next steps via the email or phone number below.