Overview
Position Title: Field Operations Manager
Reports to: MDPH Coordinator of Quality Improvement and Academic Partnerships
Hours per week: 15 hours per week total
Location: Remote
Compensation: Unpaid/Practicum Opportunity/School Credit
Timeframe: Fall / Spring / Summer
The Field Operations Manager of the APHC ensures the execution of project activities by interfacing with the APHC Co-Directors, Team Leads and Local Boards of Health (LBOHs). They enable timely placement of Team Leads and cultivate town and regional partnerships. The Field Operations Manager works with the APHC Co-Leads through daily and weekly communication by email, phone, and weekly meetings to oversee and ensure implementation of the APHC work and goals.
Responsibilities
- LBOH Partnership Development
- Collaborate with MHOA Executive Director and AHD to develop new LBOH partnerships
- Perform rapid needs assessment (RNA) calls
- Document LBOH meeting results and status
- Update AHD on new and existing partnerships
- Team Lead Support/Oversight
- Collaborate with Team Leads to set LBOH service goals
- Solicit weekly feedback from Team Leads regarding LBOH partnership
- Co-facilitate team lead meetings
- Troubleshoot team resource needs in conjunction with the Internal Operations Manager
- Training and Professional Development
- Identify training/professional development opportunities for current team leads/volunteers from stakeholder input (team leads, LBOH, AHD, APHVC leadership team)
- After Action Reviews
- Identify criteria necessary to trigger after-action review process
- Facilitate after-action reviews
- Research Activities
- Needs Assessment research
Required Qualifications
- Bachelor’s degree or equivalent experience
- Availability 15 hours per week
- Affiliation with one of the 13 APHCs partner institutions
- Boston University
- Bridgewater State University
- Harvard University
- Holyoke Community College
- Massachusetts College of Pharmacy and Health Sciences
- Northeastern University
- Northern Essex Community College
- Regis College
- Simmons University
- Tufts University
- UMass Amherst
- UMass Lowell
- UMass Medical School
- Experience managing teams and projects
- Responsive, detail-oriented, and comfortable with a rapid pace
- Exceptional communication and interpersonal skills
- A fast and flexible learner
- A commitment to advancing health equity and social justice
- Knowledgeable in public health
- Highly independent and proactive worker
- A team player, excited to support local public health in Massachusetts
To Apply
Please submit a resume and cover letter to APHVCFieldOps@mass.gov. In your cover letter, please answer the questions below:
- Which semester do you seek to begin?
- What is your available start date and end date? Please note and flexibility that you may have.
- What are the days/hours that you are available to work?
- Please describe how this practicum experience will contribute to your professional development and learning? [Paragraph answer]
- Please describe your skills and experiences related to community engagement and partnership development? [Paragraph answer]