I Am Seeking My Own Department of Mental Health Medical Records

Information for individuals or their personal representatives

Instructions for Obtaining Medical Records (Personal or Representative)

Requests for copies of Department of Mental Health (DMH) medical records are responded to by the area where treatment is or was provided.

To request copies of DMH medical records, please complete the DMH Request to Inspect Form (HIPAA-F-9) available below and send the completed form to the area where DMH services were provided. 

Area office information can be found on the DMH Offices and Facilities Page.  If you are unsure which Area Office serves your community, please click on your town on the alphabetic index list for accurate contact information, or view the service area map (PDF).

Please note that only persons served or their personal representative may obtain medical records using the DMH Request to Inspect Form.  All other Department of Mental Health medical record requests should be sent to dmhinfo@mass.gov

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