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Identity proof for paid leave

In order to approve your request for paid family or medical leave, the Department of Family and Medical leave will need to confirm your identity. You will be asked to provide copies of one or more of these documents during your application process.

Table of Contents

Overview

When applying for paid family or medical leave, you’ll be asked to provide proof of your identity to double-check that you are eligible, and to make sure that we send benefits to the right person.

  1. You must include both the FRONT and BACK of the document for it to be accepted.

  2. Document copies must be IN COLOR and ONLY PDF or .jpg, .jpeg, .png IMAGE FILES are accepted. We are not able to accept .heic (the default image file for iphones) at this time.

  3. Color documents must be uploaded or mailed as we cannot accept color faxes at this time.

  4. Files must be smaller than 4.5 MB.

Learn more about document requirements and formatting for upload

The easiest way to provide proof of identity is a color copy of your Massachusetts driver's license or ID. If you don't have a Massachusetts driver’s license or ID, you will need to provide ONE of the following documents for ID proofing:

  • A valid, unexpired U.S. State or Territory Real-ID License or ID card

  • A valid, unexpired U.S. State or Territory Standard License (also called a Standard Driver’s License) or ID card

  • A valid, unexpired U.S. Junior Operating License

  • A valid, unexpired Massachusetts Commercial Driver’s License

  • A valid, unexpired Massachusetts Limited Term License

  • A valid, unexpired Massachusetts Not for Federal Use license

  • A valid, unexpired Massachusetts Tribal ID card

  • A valid, unexpired U.S. passport or passport card (the copy should include both the page with identifying information AND the signature page)

  • A valid, unexpired Permanent Resident Card (Form I-551) issued by the U.S. Department of Homeland Security (DHS) or the U.S. Immigration and Naturalization Service

  • An employment Authorization Document (EAD) issued by DHS, Form I-766, or Form I-688B

  • A valid, unexpired foreign passport AND a work visa as defined by the U.S. Department of State

 

If you don’t have any of the options above, you will need to provide color copies of TWO documents:

One to prove your legal ability to live and work in the U.S., and one to prove your social security number (SSN) or Individual Tax Identification number (ITIN).

To demonstrate your legal ability to live and work in the U.S., you can use a color copy of any one of these documents:

  • A certified copy of your birth certificate filed with a State Office of Vital Statistics or equivalent agency in your state of birth. (A Puerto Rican birth certificate will only be accepted if it was issued on or after July 1, 2010. For more information on the Puerto Rican birth certificate law, visit the Puerto Rico Federal Affairs Administration.)

  • A certificate of Citizenship, Form N-560, or Form N-561, issued by DHS

  • A certificate of Naturalization (Form N-550 or N-570)

You can then provide proof of your 9-digit SSN or your ITIN using a copy of one of the following documents:

  • An SSN Card

  • A W-2 Form

  • An SSA-1099 Form

  • A Non-SSA-1099 Form

  • A pay stub with your full name and SSN on it

  • An authorization letter from the IRS displaying your 9-digit individual tax identification number

Remember, no matter which option or options you choose to use, document copies must include both the front and back, be in color, and be saved as a PDF or image file (.jpg, .jpeg, .png) to be accepted. Files must be smaller than 4.5 MB.

Color documents must be mailed or uploaded as we cannot accept color faxes at this time.

Contact

Phone

For questions about benefits and eligibility: (833) 344-7365

Department of Family and Medical Leave - Hours of operation: Monday-Friday, 8 a.m - 5 p.m.

Fraud Reporting Hotline: (857) 366-7201

Department of Family and Medical Leave - Hours of operation: Monday-Friday, 8 a.m - 5 p.m.

For questions about contributions and exemptions: (617) 466-3950

Department of Revenue - Hours of operation: Monday-Friday, 8:30 a.m. - 4:30 p.m.

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