Instructions for completing the OLA Mandatory Ethics Exam

Before starting the OLA Ethics Exam, please read these instructions.

Table of Contents

Code of Professional Conduct for Court Interpreters

Some of the questions begin with quotes from the corresponding subsection of Section 4:00 of the Standards & Procedures of the Office of Language Access, which contains the Code of Professional Conduct for Court Interpreters of the Trial Court (Code of Conduct). You should have the full Code in hand for reference as you go through each question.

Exam questions

The exam consists of 20 questions, including multiple choice and true or false. Some of the multiple-choice questions ask you to choose 1 correct answer from all the options. Some of the multiple-choice questions ask you to choose more than 1 correct answer from all the options. The true or false questions ask that you choose T or F for the option provided with each question.

Answer sheet

You’ll mark your selections on the Answer Sheet for Office of Languages Access (OLA) Ethics Exam. You can print the answer sheet and make your selections in writing, or you can download it as a Word file and type in your answers.

Each question includes specific directions to answer it. Please read the question carefully and follow the directions to provide your answers on the answer sheet. You’ll mark your choice by writing/typing an "X" next to the letter you chose, or by writing "T" or "F" (for "true" or "false") by each letter you chose.

When you have finished writing/typing your responses for the whole exam on the answer sheet, please download/print out the answer sheet, and submit only the answer sheet to OLA by the deadline indicated. Before you submit your answer sheet, please make sure:

  • That your name is on the answer sheet, as well as the date you submitted it to OLA
  • That you responded to all 20 questions

Submit your completed answer sheet to OLA by fax, mail or email:

Email: narda.campusano-horton@jud.state.ma.us (Please write "Answer Sheet" in the Subject Line)
Fax: (617) 367-9293
Mail:
Office of Language Access
Attention: Program Manager for Interpreter Training Narda Campusano-Horton
2 Center Plaza, 9th Floor
Boston, MA 02108

Sample questions

Sample question: Multiple choice

1. Choose the ONE statement from among the following three that does NOT fully reflect the standards for accuracy as set forth in the Code of Professional Conduct. Indicate your selection with an "X" next to the letter on the Answer Sheet.

  (a) Court interpreters shall faithfully and accurately interpret to the best of their skill and ability, in a clear, firm voice that conveys the inflections, tone and emotions of the speaker.
  (b) Court interpreters shall faithfully and accurately interpret what is said, preserving the level of the speaker and without embellishing, omitting, editing, toning down or improving any statements.
  (c) When the interpreter believes the non-English speaker cannot understand the speaker's language level, every effort will be made by the interpreter to ensure the non-English speaker's ability to understand, including simplifying the style or tone of the original message.

Sample of correct and incorrect multiple choice responses on the Mandatory Ethics Exam Answer sheet.

Sample question: True or false 

2. Based on Section 4:06 of the Code of Conduct indicate for each one of the following 4 statements if it is True (T) or False (F). Indicate your selection on the Answer Sheet.

  (a) Court interpreters shall not take advantage of knowledge obtained in the performance of their duties for their own gain, but can apply it to the benefit of third parties.
  (b) Court interpreters shall uphold and protect the confidentiality of all privileged and other confidential information, but when that information is not privileged or required by law to be confidential, they can publicly discuss it.
  (c) Court interpreters may never, under any circumstance, share information or knowledge obtained in the performance of their duties.
  (d) Unless ordered by a Judge, court interpreters must never reveal privileged or confidential information for any purpose, including training and education.

Sample of correct and incorrect true or false responses on the Mandatory Ethics Exam Answer Sheet.

Additional Resources

Contact   for Instructions for completing the OLA Mandatory Ethics Exam

Online

For requests for language access for Languages Other Than Spanish (LOTS): Email Office of Language Access at lotsaccess@jud.state.ma.us

Address

Two Center Plaza, 9th Floor, Boston, MA 02108

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