Juvenile Court list of approved programs for Alternative Dispute Resolution (ADR) services (2025-2027)

The Juvenile Court Department has 12 approved programs offering free mediation services for Care and Protection, Child Requiring Assistance (CRA), Delinquency, Guardianship and Harassment Prevention Orders cases. In addition, Permanency Mediation services are available in some counties.

Table of Contents

Barnstable County

Greater Brockton Center for Dispute Resolution

Organization contact 

Ron K. Fredey, Program Coordinator

Location

Brockton Trial Court - George Covett Courthouse
215 Main Street, Suite 207
Brockton, MA 02301

Mailing address

P.O. Box 842, South Easton, MA 02375

Contact information

Phone: (508) 897-2868
Email: rfredey@gmail.com or mediators@gbcdr.org
Website: Greater Brockton Center for Dispute Resolution

Services and details

Services: Mediation of Child Requiring Assistance and delinquency cases for the Town of Plymouth Division 

Martha’s Vineyard Mediation Program

Organization contact

Sara Barnes, Executive Director

Location

15 Merchant’s Court #5
P.O. Box 761
Vineyard Haven, MA 02568

Contact information

Phone: (508) 693-2999
Email: info@mvmediation.org

Services and details

Services: Mediation in Harassment Prevention Order cases

Plummer Youth Promise – Permanency Mediation Services

Organization contact

Nicole McLaughlin, Executive Director

Location

37 Winter Island Road
Salem, MA 01970

Contact information

Phone: 781-433-0313
Fax: 781-433-0327
Contact Person: Julia A. B. Pearson
Email: jpearson@plummeryouthpromise.org
Website: Plummer Youth Promise

Services and details

Services: Permanency Mediation

Berkshire County

Berkshire County Regional Housing Authority d/b/a UpSide413’s Dispute Resolution Center 

Organization contact

Brad Gordon, Executive Director  

Location

1 Fenn Street, Fourth Floor
Pittsfield, MA 01201

Contact information

Phone: (413) 443-7138
Fax: (413) 443-8137
Email: Bradg@upside413.org
Website: UpSide413

Services and details

Services: Mediation of Child Requiring Assistance and Harassment Prevention Order cases

Plummer Youth Promise – Permanency Mediation Services

Organization contact

Nicole McLaughlin, Executive Director

Location

37 Winter Island Road
Salem, MA 01970

Contact information

Phone: 781-433-0313
Fax: 781-433-0327
Contact Person: Julia A. B. Pearson
Email: jpearson@plummeryouthpromise.org
Website: Plummer Youth Promise

Services and details

Services: Permanency Mediation

Bristol County

Martha’s Vineyard Mediation Program

Organization contact

Sara Barnes, Executive Director

Location

15 Merchant’s Court #5
P.O. Box 761
Vineyard Haven, MA 02568

Contact information

Phone: (508) 693-2999
Email: info@mvmediation.org

Services and details

Services: Mediation in Harassment Prevention Order cases

Plummer Youth Promise – Permanency Mediation Services

Organization contact

Nicole McLaughlin, Executive Director

Location

37 Winter Island Road
Salem, MA 01970

Contact information

Phone: 781-433-0313
Fax: 781-433-0327
Contact Person: Julia A. B. Pearson
Email: jpearson@plummeryouthpromise.org
Website: Plummer Youth Promise

Services and details

Services: Permanency Mediation

Essex County

The Resolution Center, Inc.

Organization contact

Hannah Bowen, Executive Director

Location

100 Cummings Center, Suite 307J
Beverly, MA 01915

Contact information

Phone: (978) 232-1212
Fax: (978) 232-0060
Email: info@ResolutionNorthShore.org
Website: The Resolution Center

Services and details

Services: Mediation of Child Requiring Assistance, Harassment Prevention Orders, Care and Protection, Guardianship, Equity and Delinquency cases

Plummer Youth Promise – Permanency Mediation Services

Organization contact

Nicole McLaughlin, Executive Director

Location

37 Winter Island Road
Salem, MA 01970

Contact information

Phone: 781-433-0313
Fax: 781-433-0327
Contact Person: Julia A. B. Pearson
Email: jpearson@plummeryouthpromise.org
Website: Plummer Youth Promise

Services and details

Services: Permanency Mediation

Franklin/Hampshire County

Collaborative Resolutions Group, Inc.

Organization contacts

Debbie Lynangale, Susan Leggett, Interim Co-Executive Directors

Location

P.O. Box 931
Greenfield, MA 01302

Contact information

Phone: (413) 774-7469
Fax: (413) 475-7088
Email: info@crg-collab.org
Website: Collaborative Resolutions Group

Services and details

Services: Mediation of Care and Protection, Child Requiring Assistance, Harassment Prevention Order, and Delinquency cases

Plummer Youth Promise – Permanency Mediation Services

Organization contact

Nicole McLaughlin, Executive Director

Location

37 Winter Island Road
Salem, MA 01970

Contact information

Phone: 781-433-0313
Fax: 781-433-0327
Contact Person: Julia A. B. Pearson
Email: jpearson@plummeryouthpromise.org
Website: Plummer Youth Promise

Services and details

Services: Permanency Mediation

Hampden County

Plummer Youth Promise – Permanency Mediation Services

Organization contact

Nicole McLaughlin, Executive Director

Location

37 Winter Island Road
Salem, MA 01970

Contact information

Phone: 781-433-0313
Fax: 781-433-0327
Contact Person: Julia A. B. Pearson
Email: jpearson@plummeryouthpromise.org
Website: Plummer Youth Promise

Services and details

Services: Permanency Mediation

Middlesex County

Community Dispute Settlement Center

Organization contact

Pedro Spivakovsky-Gonzalez, Executive Director

Location

60 Gore Street, Suite 202
Cambridge, MA 02141

Contact information

Phone: (617) 876-5376
Fax: (617) 876-6663
Email: cdscinfo@communitydispute.org
Website: Community Dispute Settlement Center

Services and details

Services: Mediation of Child Requiring Assistance, Care and Protection, and Harassment Prevention Order cases

Harvard Mediation Program 

Organization Contact

Maureen Griffin, Program Manager

Location

Harvard Law School, Pound Hall - 521
1563 Massachusetts Avenue
Cambridge, MA 02138

Contact information

Phone: (617) 495-1854
Email: mgriffin@law.harvard.edu

Services and details

Services: Mediation of Child Requiring Assistance, Delinquency and Harassment Prevention Order cases

MetroWest Mediation Services, Inc.

Organization contact

Seth Izen, Executive Director

Location

220 North Main St., Suite 106
Natick, MA 01760

Contact information

Phone: (508) 872-9495
Fax: (508) 872-9764
Email: info@metrowestmediationservices.org, seth@metrowestmediation.org
Website: MetroWest Mediation Services

Services and details

Services: Mediation of Care and Protection, Child Requiring Assistance, Harassment Prevention Order and Delinquency cases

Metropolitan Mediation Services

Organization contact

Antonio P. Castro Aranda, Director

Location

41 Garrison Road
Brookline, MA 02445-7937

Contact information

Phone: (617) 241-0300
Email: antonio.castro@metromediation.org
Website: Metropolitan Mediation Services

Services and details

Services: Mediation of Child Requiring Assistance, Harassment Prevention Order, and Delinquency cases

Middlesex Community College Law Center

Organization contact

Michael Healey, Director

Location

Middlesex Community College Law Center
33 Kearney Square, Pollard Building 300
Lowell, MA 01852

Contact information

Phone: (978) 656-3342
Fax: (978) 441-1749
Email: healeym@middlesex.edu

Services and details

Services: Mediation of Child Requiring Assistance, Care and Protection, Delinquency and Harassment Prevention Order cases 

Plummer Youth Promise – Permanency Mediation Services

Organization contact

Nicole McLaughlin, Executive Director

Location

37 Winter Island Road
Salem, MA 01970

Contact information

Phone: 781-433-0313
Fax: 781-433-0327
Contact Person: Julia A. B. Pearson
Email: jpearson@plummeryouthpromise.org
Website: Plummer Youth Promise

Services and details

Services: Permanency Mediation

Norfolk County

Harvard Mediation Program 

Organization contact

Maureen Griffin, Program Manager

Location

Harvard Law School, Pound Hall - 521
1563 Massachusetts Avenue
Cambridge, MA 02138

Contact information

Phone: (617) 495 -1854
Email: mgriffin@law.harvard.edu

Services and details

Services: Mediation of Child Requiring Assistance, Delinquency and Harassment Prevention Order cases

MetroWest Mediation Services, Inc.

Organization contact

Seth Izen, Executive Director

Location

220 North Main St., Suite 106
Natick, MA 01760

Contact information

Phone: (508) 872-9495
Fax: (508) 872-9764
Email: info@metrowestmediationservices.org, seth@metrowestmediation.org
Website: MetroWest Mediation Services

Services and details

Services: Mediation of Care and Protection, Child Requiring Assistance, Harassment Prevention Order and Delinquency cases

Metropolitan Mediation Services

Organization contact

Antonio P. Castro Aranda, Director

Location

41 Garrison Road
Brookline, MA 02445-7937

Contact information

Phone: (617) 241-0300
Email: antonio.castro@metromediation.org
Website: Metropolitan Mediation Services

Services and details

Services: Mediation of Child Requiring Assistance, Harassment Prevention Order, and Delinquency cases

Plymouth County

Greater Brockton Center for Dispute Resolution

Organization contact

Ron K. Fredey, Program Coordinator  

Location

Brockton Trial Court - George Covett Courthouse
215 Main Street, Suite 207
Brockton, MA 02301

Mailing address

P.O. Box 842
South Easton, MA 02375

Contact information

Phone: (508) 897-2868
Email: rfredey@gmail.com or mediators@gbcdr.org
Website: Greater Brockton Center for Dispute Resolution

Services and details

Services: Mediation of Child Requiring Assistance and delinquency cases for the Town of Plymouth Division  

Plummer Youth Promise – Permanency Mediation Services

Organization contact

Nicole McLaughlin, Executive Director

Location

37 Winter Island Road
Salem, MA 01970

Contact information

Phone: 781-433-0313
Fax: 781-433-0327
Contact Person: Julia A. B. Pearson
Email: jpearson@plummeryouthpromise.org
Website: Plummer Youth Promise

Services and details

Services: Permanency Mediation

Suffolk County

Harvard Mediation Program

Organization contact

Maureen Griffin, Program Manager

Location

Harvard Law School, Pound Hall - 521
1563 Massachusetts Avenue
Cambridge, MA 02138

Contact information

Phone: (617) 495 -1854
Email: mgriffin@law.harvard.edu

Services and details

Services: Mediation of Child Requiring Assistance, Delinquency and Harassment Prevention Order cases

Metropolitan Mediation Services

Organization contact

Antonio P. Castro Aranda, Director

Location

41 Garrison Road
Brookline, MA 02445-7937

Contact information

Phone: (617) 241-0300
Email: antonio.castro@metromediation.org
Website: Metropolitan Mediation Services

Services and details

Services: Mediation of Child Requiring Assistance, Harassment Prevention Order, and Delinquency cases

Plummer Youth Promise – Permanency Mediation Services

Organization contact

Nicole McLaughlin, Executive Director

Location

37 Winter Island Road
Salem, MA 01970

Contact information

Phone: 781-433-0313
Fax: 781-433-0327
Contact Person: Julia A. B. Pearson
Email: jpearson@plummeryouthpromise.org
Website: Plummer Youth Promise

Services and details

Services: Permanency Mediation

Worcester County

Family Mediation Services of Central Massachusetts

Organization contact

Sabrina Allfrey, Mediation Program Director

Location

799 W. Boylston St., Suite 130
Worcester, MA 01606

Contact information

Phone: (508) 796-1971
Fax: (508) 849-2077
Email: sallfrey@fscm.org
Website: Family Services of Central Massachusetts

Services and details

Services: Harassment Prevention Order cases

Plummer Youth Promise – Permanency Mediation Services

Organization contact

Nicole McLaughlin, Executive Director

Location

37 Winter Island Road
Salem, MA 01970

Contact information

Phone: 781-433-0313
Fax: 781-433-0327
Contact Person: Julia A. B. Pearson
Email: jpearson@plummeryouthpromise.org
Website: Plummer Youth Promise

Services and details

Services: Permanency Mediation

Date published: July 15, 2022
Last updated: July 21, 2025

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