Massachusetts State Retirement Board (MSRB) Staff

Staff directory (click on a person's name to send them an email)

Executive Staff

Kathryn Kougias, Executive Director

Sandor Zapolin, Deputy Executive Director/COO

Laura Mercure, Executive Assistant/Office Manager

Directors

Angela Olszewski, Business Support

Diana Reyes, Disbursements and Survivor Benefits.

Kimberly Griffin, Information Services & Technology

Nidhi Garg, Benefit Account Management

Paula Daddona, Member Experience, Communications, and Operations

Sharon Sullivan, Finance and Budget

Benefits Account Management

Nidhi Garg, Director of Benefit Account Management
Mike Tevenan, Assistant Manager
Aneta Wertman
Angela Guarino (part-time)
Barbie Welch (part-time)
John McDonough
Susan Horn

Retirees & Survivors Receiving Benefits click here to email the Benefits Account Management Department

Benefit Calculations

Joseph MacInnis, Assistant Director

Stephanie Sicard, Assistant Director

Nicolas Leon Jr., Manager

Aamir Sheriff
Alexandria Florence
Amanda Lavallee
Andrew Young
Arvelle Adamson
Charleen Stiles
Christopher Janke
Darlene Keenan
Denise Lara
Deborah Cook
Douglas Nelson
Gail Spader
Jamie Miletsky
Joi Haynes-Headley
Justin Hunt
Natasha Galindo
Russell (Russ) Lepage
Sahar Abdul-Adl
Shaniqua Marrow
Tenzin Latoe

Click here to submit your retirement benefit estimate request form

Business Support

Angela Olszewski, Director of Business Support
Diane Lloyd
Jason Olimpia
Jean Simone (part-time)
Judy Yim

Business & Technology Operations

Michael Sarnie
Joanna Kolis

Communications & Member Outreach

Paula Daddona, Director of Member Experience, Communications & Operations
Zachary Pierce, Manager
Lauren Lavanchy 

Click here to email the Communications Department

Constituent Services Liaison

Sandor Zapolin, Deputy Executive Director/COO

Disability

Lisa Zale, Assistant Director
Joisei Horton, Manager
Jasmine Chasse
Robert Liford
Wilmer Villafane

Click here to email the Disability Department

Finance

Sharon Sullivan, Director of Finance and Budget
Luis Del Nido, Manager
Anthony Le
Jadene Yoke
John (Jack) Garvey
Jiajun Wang

Group Classifications

Athila Soares-Nunes

Click here to email the Group Classifications Department

Information Services & Technology

Kimberly Griffin, Director of Information Services & Technology
Christian Wangia
Jeeva Purushothaman
Kevin Thea
William (Bill) Mullen

Internal Auditor

Cecilia Yau, Manager

Legal

Alison Eggers, Deputy General Counsel
Athila Soares-Nunes, Paralegal
Brendan McGough, Associate General Counsel
Jacqueline Sullivan, Associate Board Counsel
Kanan Gasimov, Paralegal
Matt Szafranski, Associate Board Counsel
Marko Samardzic, Associate Board Counsel
Pamela Diggs, Senior Paralegal
Yande Lombe, Associate Board Counsel

Individuals who have legal documents to submit for review, such as proposed or draft domestic relations orders and worker’s compensation lump sum agreements, or documents related to a pending appeal before the Division of Administrative Law Appeals (DALA), may submit them via email.

Click here to email the Legal Department

Member Account Management (for Active Members Only)

Angela Olszewski, Director of Business Support

Drenna Barrett, Assistant Director
Aleida Sidney
Gabriel Lyrae
Gregory Paquet
Jacquelynn Reid
Marsha Shaw

(Active) Member Account Management: Active MA State Employees' Retirement System Members beneficiary change requests only and Participating Employers Transfers-in of Member Accounts: Please note: Active Members must contact their Human Resources department to update their contact information.

Click here to email the (Active) Member Account Management Department

Member Services

Paula Daddona, Director of Member Experience, Communications, and Operations

Sandra Doctor, Assistant Manager
Carolane Creighton
Hilda Alston-Nestor
James (Jim) Squarey
Sinead (Tara) Brown

Click here to email the Member Services Department

Refunds, Rollovers, Transfers-Out & Survivor Benefits

Diana Reyes, Director of Disbursements and Survivor Benefits.

Disbursements: Refunds, Rollovers & Transfers Out of Member Accounts: Email: [e-mail]

Marsha Knight, Manager
Karolyne Pires
Riccardo Pierre
Thomeesha Clark
William Denning
Yves Sanon

Survivor Benefits
Beth Durfee
Carol Powers
Eloy Sanchez
Tania Joseph

To Report the death of a Member, Survivor or Benefit Recipient: Email: [e-mail]

Service Purchases (Buybacks)

Pamela Forde, Assistant Director
Jonathan Carey
Kenneth MacMaster, Jr. 
Prima Lau

Click here to email the Buyback (Service Purchases) Department

Training

Eldon Strickland, Manager
Mara Safer
Winnie Rankin

Electronic Content Management & Mail Services

Paula Daddona, Director of Member Experience, Communications, and Operations

Electronic Content Management (ECM)
Domingas Amado DaSilva
Lisa Leary
Michaela Biggs

Mail Services
Bryce Brown
Robert Tarlow

Updated 6/2025