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MassHealth Member Advisory Committee Overview

MassHealth is excited to announce the formation of a new MassHealth Member Advisory Committee (MAC) in 2024.

Table of Contents

Overview

MassHealth is committed to working with MassHealth members to understand their experiences with the MassHealth program, address inequities, and eliminate disparities in health and healthcare. 

Member engagement is a key part of achieving MassHealth’s goals and a core value of the agency in implementing programs and policies. 

As part of this work, MassHealth is excited to announce the formation of a new MassHealth Member Advisory Committee (MAC) in 2024. 

What is the MAC?

The MAC will be a committee made up of about 15 current or former MassHealth members.

MAC membership will reflect the diversity of the communities MassHealth serves. MAC membership may also include guardians or family members, or caregivers of current or former MassHealth members.

Accommodations and other supports (including interpreter services) will be available to MAC participants.

For more information, visit the MAC FAQs.

Goals of the MAC

MassHealth hopes to engage more with MassHealth members to:

  • understand members’ experiences with the MassHealth program,
  • learn more about members’ priorities, and
  • work together in developing and implementing programs and policies that ultimately improve quality and access to care.

MAC members and MassHealth will co-develop additional goals for the MAC.

Other state Medicaid programs are working to develop similar committees. We include examples of other state Medicaid member committees below.

How to Get Involved

There are two ways you can help support MAC efforts:

  • If you are eligible, you can apply to join the MAC
  • Or, you can share the flyer below with your community to help spread the word and encourage others to apply!

Additional Resources

Examples of Medicaid Member Advisory Committees in Other States

States such as Arkansas, California, Colorado, North Dakota, and Virginia have their own version of member advisory committees for their Medicaid programs.

You can learn more about the Medicaid member advisory committees in these states by following the links below:

Arkansas: Medicaid Client Voice Council - Arkansas Department of Human Services

California: DHCS-Medi-Cal-Member-Advisory-Committee

Colorado: Member Experience Advisory Councils - Health First Colorado

North Dakota: Medicaid Member Engagement Committee (MMEC) | Health and Human Services North Dakota

Virginia: Medicaid Member Advisory Committee | CoverVA (virginia.gov) 

New CMS rule on Beneficiary Advisory Committees (BACs)

The Centers for Medicare and Medicaid Services (CMS) recently released a new rule requiring all state Medicaid programs to create a Beneficiary Advisory Committee (BAC) under 42 CFR 435.412.

The MAC will serve as MassHealth’s Beneficiary Advisory Committee (BAC) for purposes of this rule.

For more information about the rule, visit: Ensuring Access to Medicaid Services Final Rule (CMS-2442-F).

Date published: August 16, 2024

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