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My check is late, what do I do?

Find out why your check could be late and what you can do about it.

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Where is my check?

How late is the check? Have you changed addresses lately? The insurance companies have high turnover rates with their claims adjusters, and sometimes checks that should be mailed out aren't. If you have been getting checks regularly and the most recent check is a week or more late, or it has been more than 2 weeks since the insurance company agreed to compensate you, contact your attorney. Should you not have an attorney, contact the insurer and ask to speak with the claims adjuster handling your case. Call the Public Information Office in Boston, 617-727-4900 or e-mail Info2@dia.state.ma.us to a have claim form sent out to you if you still do not receive your check after talking with your claims representative.

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