Overview
Most people think of identity theft as stolen bank account or credit card information.
When it comes to tax fraud, identity thieves may use a taxpayer's Social Security number to get a job or file a fraudulent income tax return to get a refund.
The affected taxpayer will be alerted when he or she receives a bill or notice from DOR. Often, a victim of tax identity theft never lived or worked in Massachusetts.
If you believe you are a victim of tax identity theft, contact DOR:
- (617) 887-6350
- Online
Please note: To safeguard your privacy, do not send confidential taxpayer information (e.g., your Social Security number(s), tax liability amounts or other taxpayer-specific information). If you choose to disregard this warning, please be aware that the Massachusetts Department of Revenue is not responsible if confidential information which you sent by email is accessed by third parties.
Learn about DOR's Fraud Prevention Program.
Your Social Security Number
Under Massachusetts law, DOR has the right to ask an individual to provide his or her Social Security number on a Massachusetts tax return.
DOR uses these numbers for:
- Taxpayer identification
- Forms processing.
- Tax refund processing.
Although tax return information is generally confidential, DOR may legally disclose return information to:
- Other taxing authorities
- Those authorized by law.
For more information about the confidentiality of tax information, visit:
- Massachusetts General Laws, Chapter 62C, Section 21: Disclosure of tax information
- 830 CMR 62C.21.1: Confidentiality of Tax Information
Protect Your Personal Information
Identity thieves have many ways of stealing your personal information. To decrease your risk, you should:
- Order a free copy of your credit report and
- Check it for accuracy each year.
Keep personal information in a secure place in your home, including:
- Social Security card
- Birth certificates and
- Anything else you may carry in a purse or wallet that has sensitive information.
Review all credit card and bank statements each month for any:
- Unusual activity or
- Unauthorized charges.
Unless you know for certain whom you’re dealing with, don’t provide personal information:
- Over the phone
- Through the mail or
- Online.
Change your driver's license number from your Social Security number to a randomly assigned number. Visit the Massachusetts Registry of Motor Vehicles for more information.
Choosing a Tax Preparer
Since preparers have access to your personal information, be sure you hire a reputable tax preparer.
According to IRS, taxpayers should always avoid paid preparers who:
- Claim they can obtain larger refunds than other preparers
- Guarantee results or
- Base fees on percentage of refund amount.
Although DOR cannot recommend a preparer, the following may provide guidance when you’re choosing a tax preparer:
Sole Proprietorships
If you’re the sole proprietor of a business, the IRS recommends:
- Keeping your Social Security number private, for business purposes
- Using an Employer Identification number instead of your Social Security number.
To apply for an Employer Identification number (EIN), visit the IRS.
Contact DOR
If you believe you are a victim of tax identity theft, contact DOR at (617) 887-6350.
Learn about DOR's Fraud Prevention Program.
IRS Guidelines
IRS provides guidance on how you can protect yourself from tax fraud.
According to IRS, taxpayers should always avoid paid preparers who:
- Claim they can obtain larger refunds than other preparers
- Guarantee results or
- Base fees on percentage of refund amount.
Instead of a Social Security number, IRS recommends sole proprietors use an Employer Identification (EIN) for business purposes.
To apply for an EIN, visit the IRS.