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The federal government’s 1–stop resource for victims. On the site, you can report and put together a plan to recover from identity theft.

Identity theft, data privacy and cyber security, Mass. Office of Consumer Affairs
Learn about the cyber security threats, scams and data breaches that put your identity and finances at risk. Includes links to helpful documents and for submitting a report of a data breach at your business.

Massachusetts laws

MGL c.66A Protection of personal data held by government agencies

MGL c.93, § 56 Disclosures to consumer; written explanation; notice of rights; content of notice
You have a right to request a “security freeze” on your consumer report free of charge.

MGL c.93, § 62A Consumer requested security freeze on consumer report

MGL c.93, § 62B Offering of paid products to prevent or restrict access to credit; notice of availability of security freeze without charge; identification of other consumer reporting agencies from which to place, lift or remove security freeze

MGL c.93H Security breaches
Enacted in 2007. Mandates reporting of personal data breaches, disposal of personal information, and gives the consumer the ability to place a security freeze on their credit reports.

MGL c.266, § 37E  Identity theft
Use of personal identification of another; identity fraud; penalty; restitution

Massachusetts regulations

201 CMR 16 Placing, lifting and removal of security freezes

201 CMR 17 Standards for the protection of personal information of residents of the Commonwealth 

940 CMR 27 Safeguard of personal information

Massachusetts Executive Orders

EO 504: Order regarding the security and confidentiality of personal information

Massachusetts rules

Supreme Judicial Court Rule 1:24: Protection of Personal Identifying Information in Publicly Accessible Court Documents

Federal laws and regulations

Federal laws

Fair and Accurate Credit Transactions Act of 2003 (FACTA), Pub. L. 108-159, 111 Stat. 1952
Highlights of the law include: 1) requirement that the 3 major credit reporting agencies provide consumers with a free copy of their own credit report every 12 months, 2) National Fraud Alert System through which consumers who suspect fraud can place an alert on their credit files and 3) requirement that account numbers on credit card receipts be truncated so that those who may have access to the receipts do not have access to consumers' names and full credit card numbers.

Identity Theft and Assumption Deterrence Act of 1998, Pub. L. 105-318, 112 Stat. 3007, Federal Trade Commission 
Provides access to full text of the federal law

Identity Theft Penalty Enhancement Act, Pub. L. 108-275, 118 Stat. 831, July 2004 
Federal law that increases penalty for certain types of identity theft

Red Flag Program Clarification Act, Pub. L.111-319, 124 Stat. 3457, December 2010
Narrows the scope of entities covered as “creditors” under the Red Flags Rule.

Federal regulations

16 CFR Part 682, Disposal of Consumer Report Information and Records
Regulations promulgated under FACTA on proper disposal of consumer information

Identity Theft Red Flags and Address Discrepancies Under the Fair and Accurate Credit Transactions Act of 2003; Final Rule, November 9, 2007 
Changes affect several CFR sections. For a current version of the regulations, see the eCFR.

Identity Theft Red Flags and Address Discrepancies Under the Fair and Accurate Credit Transactions Act of 2003, as Amended by the Red Flag Program Clarification Act of 2010; Interim Final Rule, December 6, 2012
Narrows the scope of entities covered as “creditors” under the Red Flags Rule.

Web sources

201 CMR 17 compliance checklist, Office of Consumer Affairs and Business Regulation
"a useful tool to aid in the development of a written information security program for a small business or individual that handles 'personal information.' Each item, presented in question form, highlights a feature of 201 CMR 17.00 that will require proactive attention in order for a plan to be compliant."

Attorney General's guide on identity theft for victims and consumers, Mass. Attorney General
Includes tips for avoiding identity theft and what to do if it happens to you

Authentication in an internet banking environment, Federal Financial Institutions Examination Council 
Guidance requires increased security for online banks, beginning in 2006. Financial institutions are free to design their own security systems that meet these guidelines.

Identity theft, Mass. Office of Consumer Affairs and Business Regulation
Provides basic information in the following areas: What is identity theft? How do ID thieves get your information? What should you do if your identity is stolen? Place a fraud alert on your credit reports. Place a security freeze. Report the crime.

Identity theft recovery steps, Federal Trade Commission.
Explains steps to take if you believe you are a victim of identity theft

Frequently asked questions regarding 201 CMR 17, Mass. Office of Consumer Affairs and Business Regulation
Very basic information about the regulations in a question and answer format.

Taxpayers guide to identity theft, IRS. Know the signs, take action, protect your data. 

Print sources

112 Am. Jur. Trials 1, Litigating Identity Theft Cases.

31 Causes of Action 2d 1, Cause of Action for Identity Theft.


Consumer law, 4th ed. (Mass Practice v.35A), Thomson Reuters, 2021with supplement. Sections 17:96-17:104 Identity theft.  

Credit repair, 14th ed., Chapter 11: Avoiding & dealing with identity theft. Nolo, 2020

Data security and privacy in Massachusetts, 3rd ed., MCLE, 2021

Fair credit reporting, 9th ed., Chapter 9: Identity theft – FCRA and other protections; and Appendix H: Summary of state laws on consumer reporting, identity theft, credit repair, and security freezes. National Consumer Law Center, 2017

Identity theft - Consumer view, MCLE, 2014



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Last updated: April 8, 2022