Log in links for this page

Remote Supports and Monitoring

Remote Supports and Monitoring Services (RMS) provide for an off-site direct service provider that monitors and responds to an individual’s health, safety, and other needs using live communication while offering the individual more independence in their home.

RMS is the provision of supports using communication and non-invasive monitoring technologies to assist participants to attain and/or maintain independence in their homes and communities while minimizing the need for onsite staff presence and intervention.

Remote Supports and Monitoring covers two-way “real-time” audio/video use technology delivered by qualified provider staff from a remote location and delivered on a scheduled and as-needed basis as identified in the participant’s Individual Support Plan. Use of audio and video devices will not be permitted in bedrooms or bathrooms.

Remote Supports and Monitoring must include an in-person backup plan, based on the needs of the participant. Individual interaction with Remote Supports and Monitoring staff may be scheduled, on-demand, or in response to an alert from a device in the remote support and monitoring equipment system.

Remote Supports and Monitoring service is always combined with Assistive Technology.

Table of Contents

Remote Supports & Monitoring Providers