EOTSS Fiscal Year 2021 Performance
|FY21 Metric||FY21 Target||FY21 Performance|
|Percent of major incidents caused by change||Decrease from 14% in FY20 to <5%||10.35% major incidents were caused by change.|
|Percent of the ~8,500 open datasets on Mass.gov that are centrally catalogued and searchable||Double from 25% in FY20 to 50%||80%|
|Percent of time internet and network are available||99.999%||CORE Network available 99.9945% and Internet Available 99.999%|
|Percent of Executive Branch employees that have completed cybersecurity awareness training||100%||Training issued to 32,713 Executive Branch personnel and 27,456 completed it (84%). *Please note: MassDOT and DOC were not included in the above performance metric. MassDOT administers their own cybersecurity training. DOC tracks training completeness separately.|
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