Claire Burgess
Dr. Claire Burgess is a clinical psychologist at VA Boston Healthcare System with a background from the University of Southern California. She joined VA Boston in 2017 as an LGBTQ+ Postdoctoral Fellow specializing in PTSD. She's also an Assistant Professor at Harvard Medical School, where she directs the cognitive behavioral therapy course for the Harvard South Shore Residency program and conducts advanced seminars on LGBTQ+ health. Dr. Burgess has co-authored numerous peer-reviewed publications and chaired VA workgroups on patient safety, including work on electronic health records. In 2020, she led an educational training workgroup for trauma-informed care and, in November 2021, directed a team publishing on COVID-19's impact on transgender and gender-diverse patient care. She was appointed chair of VA Boston's Interdisciplinary Transgender Treatment Team in February 2022.
Cliff Brown
Cliff Brown is a Technology Program Manager at Home Base, a Red Sox Foundation and Massachusetts General Hospital program that provides care and support to Veterans, Service Members, Military Families, and Families of the Fallen. In this role, he leads technology initiatives that improve systems, operations, and access to care.
Cliff enlisted in the Massachusetts Army National Guard during his senior year at Keefe Technical High School, while “Don’t Ask, Don’t Tell” was still in effect, and trained as an Intelligence Analyst. During his military career, he deployed to Afghanistan and the Sinai Peninsula, responded to the Boston Marathon bombing, served in Washington, D.C., following January 6, 2021, and assisted with the 2022 response on Martha’s Vineyard. He also served as an Intelligence Noncommissioned Officer in Charge, Battalion Career Counselor, Resiliency Training Assistant, and Unit Prevention Leader.
Throughout his service, Cliff advocated for greater LGBTQ+ acceptance and inclusion. He remains committed to advancing equity, dignity, and access to services for Veterans through his work on the Massachusetts Veterans Equality Review Board and as Chair of the Governor’s Veterans Advisory Council’s Mental Health and Services Subcommittee.
Cliff holds degrees in Sociology and Intelligence Operations and is pursuing an MBA at Framingham State University, which he expects to complete in December 2026.
Zania Campos
Zania Campos is the Director of Emergency Management at Boston Medical Center and a native New Yorker. She completed the United States Marine Corps Officer Candidate School in 2012 and continues to serve in the Select Marine Corps Reserve with 13 years of military service. Her roles have included Aircraft Maintenance Officer, Civil Affairs Team Leader, and Female Engagement Team Officer. Zania holds a Bachelor’s degree in Business Administration and a Master of Public Administration with a concentration in Emergency Management. She is passionate about service, leadership, and preparedness, and enjoys reading in her free time.
Christine Serpe
Dr. Christine Serpe (she/her pronouns) is a VA Boston Healthcare System staff psychologist and Assistant Professor at The Boston University Chobanian and Avedisian School of Medicine. PTSD, trauma recovery, and LGBTQ+ affirming care are among Dr. Serpe’s primary areas of clinical expertise, and she has published peer-reviewed research focusing on the implications of objectification and discrimination among bisexual and gender-diverse individuals. Dr. Serpe also enjoys teaching and actively serves as a mentor and supervisor to psychologists in training.
Rachel McNeill
Rachel enlisted in the U.S. Army Reserves in 2002 as a Heavy Construction Equipment Operator, deploying to Iraq from 2004–2005, where she served in a combat role on a tactical movement team.
Rachel has more than 17 years of experience as a veterans’ advocate and community organizer, including serving for more than five years in the Office of Congressman Joe Kennedy III as the Veteran Caseworker and Director of Constituent Services. She co-founded the Greater Boston Veterans Collaborative in 2015 and is the board chair.