Press Release  Ahead of Concert and Festival Season, AG Campbell Issues Advisory Warning Public of Ticket Scams

BOSTON — Attorney General Andrea Joy Campbell has issued the following advisory extending advice to Massachusetts consumers to avoid fraud, price gouging and other ticket scams:

1. Buy tickets through the performer or venue: Buying through the official links on the performer or venue website guarantees a legitimate ticket that has been verified.
2. Vet your source: If purchasing from a third-party vendor or an unfamiliar site, you can look up the source on BBB.org or other sites that collect consumer complaints.
3. Use payment methods that come with protection: Many credit cards offer reimbursement for fraudulent charges; opt to pay with a card that offers protection rather than other payment methods such as cash, wires or direct payment apps like Zelle or Venmo.

The public should beware of counterfeit ticket sales and transportation scams that may take advantage of consumers planning to attend a concert, festival or sporting event.

The AG’s Office fields thousands of consumer complaints annually and provides voluntary mediation services to resolve disputes with businesses. Consumers looking to report a scam or have concerns are encouraged to file a complaint on the AG’s website.

###