Press Release

Press Release  Massachusetts Department of Transitional Assistance Opens Second Office in Boston to Meet Client Needs

New Jackson Square office will operate in addition to the existing Nubian Square office to better support Boston-area clients
For immediate release:
2/10/2025
  • Executive Office of Health and Human Services
  • Department of Transitional Assistance

Media Contact

Julianne Lima, Director of Communications

DTA Jackson Square office Director Patria Espinal (left), Front-End Staff Cindy Saintus, Jeff Saintus, and Ana Castrillon (center), HHS Secretary Kate Walsh (back), and  DTA Commissioner Jeff McCue (right) cut ribbon outside the lobby doors of the new DTA Jackson Square Office

Boston — The Massachusetts Department of Transitional Assistance (DTA) has opened its second office location in Boston. 
 
The new Jackson Square office is located at 1785 Columbus Avenue in Roxbury in a transit-accessible area. It complements DTA’s existing Boston office located less than one mile away in Nubian Square. 
 
“DTA supports one in six Commonwealth residents with the resources they need to achieve long term economic self-sufficiency,” said Health and Human Services Secretary Kate Walsh. “Expanding DTA’s offerings in Boston will improve access to essential support and services for so many families. This is not just an office; it’s a lifeline for those who need it most.” 
 
With the rising cost of living and the continued economic impact of the COVID-19 pandemic, DTA has seen a 50% increase in caseload since 2020. This was a significant factor driving the need for a second office in Boston. 
 
“Expanding our services with a second office in Boston is not just a response to growing demand, it’s a commitment to ensuring every individual and family has access to the support they need to thrive,” said DTA Commissioner Jeff McCue. “In times of hardship and transition, we must be there for our communities, meeting them where they are. We thank the Healey-Driscoll Administration for their support in helping make this possible.” 
 
The new Jackson Square office is co-located with several other human services agencies, including offices for the Department of Children and Families (DCF), MassAbility, and nonprofit agencies including Boston Health Care for the Homeless Family Clinic, Horizons for Homeless Children, and YouthBuild. The office sits directly across the street from the Boston-Suffolk Family Resource Center and the Dimock Center. On neighboring streets, there are several buildings offering low-income housing for older adults as well as housing developments.  
 
“DTA now has 21 local transitional assistance offices spread throughout the state, and we serve clients in every Massachusetts community, but more than 15 percent of our clients live here in Boston,” said Jackson Square office Director Patria Espinal. “That’s a significant portion, and this new office will be instrumental in serving this high-need area.” 
 
For more about the new office, visit mass.gov/JacksonSquareDTA.

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Media Contact

  • Executive Office of Health and Human Services 

    The Executive Office of Health and Human Services is comprised of 11 agencies and the MassHealth program. EOHHS seeks to promote the health, resilience, and independence of the nearly one in every three residents of the Commonwealth we serve. Our public health programs touch every community in the Commonwealth.
  • Department of Transitional Assistance 

    The Department of Transitional Assistance (DTA) assists and empowers low-income individuals and families to meet their basic needs, improve their quality of life, and achieve long term economic self-sufficiency. DTA serves one in six residents of the Commonwealth with direct economic assistance (cash benefits) and food assistance (SNAP benefits), as well as workforce training opportunities.
  • Image credits:  DTA Jackson Square office Director Patria Espinal (left), ;  Front-End Staff Cindy Saintus,;  Jeff Saintus,;  Ana Castrillon (center);  HHS Secretary Kate Walsh (back);  and DTA Commissioner Jeff McCue (right)

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