Press Release  Massachusetts Department of Transitional Assistance Opens Second Office in Boston to Meet Client Needs

Boston — The Massachusetts Department of Transitional Assistance (DTA) has opened its second office location in Boston. 
 
The new Jackson Square office is located at 1785 Columbus Avenue in Roxbury in a transit-accessible area. It complements DTA’s existing Boston office located less than one mile away in Nubian Square. 
 
“DTA supports one in six Commonwealth residents with the resources they need to achieve long term economic self-sufficiency,” said Health and Human Services Secretary Kate Walsh. “Expanding DTA’s offerings in Boston will improve access to essential support and services for so many families. This is not just an office; it’s a lifeline for those who need it most.” 
 
With the rising cost of living and the continued economic impact of the COVID-19 pandemic, DTA has seen a 50% increase in caseload since 2020. This was a significant factor driving the need for a second office in Boston. 
 
“Expanding our services with a second office in Boston is not just a response to growing demand, it’s a commitment to ensuring every individual and family has access to the support they need to thrive,” said DTA Commissioner Jeff McCue. “In times of hardship and transition, we must be there for our communities, meeting them where they are. We thank the Healey-Driscoll Administration for their support in helping make this possible.” 
 
The new Jackson Square office is co-located with several other human services agencies, including offices for the Department of Children and Families (DCF), MassAbility, and nonprofit agencies including Boston Health Care for the Homeless Family Clinic, Horizons for Homeless Children, and YouthBuild. The office sits directly across the street from the Boston-Suffolk Family Resource Center and the Dimock Center. On neighboring streets, there are several buildings offering low-income housing for older adults as well as housing developments.  
 
“DTA now has 21 local transitional assistance offices spread throughout the state, and we serve clients in every Massachusetts community, but more than 15 percent of our clients live here in Boston,” said Jackson Square office Director Patria Espinal. “That’s a significant portion, and this new office will be instrumental in serving this high-need area.” 
 
For more about the new office, visit mass.gov/JacksonSquareDTA.

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