Office of Patient Protection (OPP)

OPP safeguards the rights of health insurance consumers by regulating the internal appeal process and administering external reviews for consumers with fully-insured Massachusetts health insurance. OPP also issues open enrollment waivers and provides information and education about health insurance concerns to the public.

Please note: At this time OPP may accept mail only through United States Postal Service with no signature of receipt required. Correspondence mailed that requires a signature or uses other delivery services will be returned to sender.