Resource

Resource  OCA Reports and Investigations

OCA Reports and Investigations

Organization: Office of the Child Advocate
Date published: August 15, 2022

Information on the Office of the Child Advocate

The OCA provides independent oversight of state services for children in order to ensure that children receive appropriate, timely and quality services, with a particular focus on ensuring that the Commonwealth’s most vulnerable and at-risk children have the opportunity to thrive. Through collaboration with public and private stakeholders, the OCA identifies gaps in state services and recommends improvements in policy and practice. The OCA also serves as a resource for families who are receiving, or are eligible to receive, services from the Commonwealth. As part of that mission, the OCA collects and analyzes data and makes recommendations to legislators and professionals to improve these services through our annual report, special project reports and investigations of individual cases regarding children receiving state services. 

Contact

Phone

Complaint Line (617) 979-8360
Main Office (617) 979-8374
Toll Free (866) 790-3690

For all OCA phone lines hours are Monday through Friday, 9:00 AM to 5:00 PM (closed on State and Federal holidays)

Fax

(617) 979-8379

Address

Our office is currently not open to the public for in-person meetings. Please contact us by phone or email. Thank you.
One Ashburton Place
11th Floor
Boston, MA 02108

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