Personal Care Attendant Workforce Council (PCA COUNCIL)

PCA Workforce Council provides information and support for PCA Consumers to hire, train and recruit PCAs. The Council provides a PCA referral directory website and sponsors the consumer orientation training for new hires.


If you are a PCA inquiring about a paystub, W2, new hire paperwork and orientations, or need to complete an employment verification: Please direct your inquiry to Tempus Unlimited, the Fiscal Intermediary for the PCA Program. Please call 877-479-7577 or visit

As of January 1, 2022, Tempus Unlimited is the ONLY Fiscal Intermediary (FI) for the MassHealth PCA program. The Northeast Arc and Stavros Fiscal Intermediary programs are closed. All timesheets must be submitted to Tempus Unlimited. 

Timesheets can be sent to Tempus Unlimited by fax: (800) 359-2884, mail: 600 Technology Center Dr., Stoughton, MA 02072, or e-timesheet: To learn more about signing up for e-timesheet, please visit

Contact Us


PCA Quality Home Care Workforce Council
1 Ashburton Place , 11th Floor, Boston, MA 02108


Email: PCA Council

Who we serve

Who we serve: The PCA Workforce Council serves MassHealth PCA Consumers and personal care attendants through its mission to ensure access to a quality workforce. To meet its mission, the Council works with other local and state organizations to provide consumers and PCAs with a range of recruitment, training and labor benefits.


TODAY we are launching a dedicated hotline through MassOptions to connect MassHealth PCA Consumers to services in the event their PCA is unavailable. Consumers can call 1-844-422-6277 and will be connected  with home health services in their region. MassHealth has also updated its policies to temporarily suspend the PCA overtime cap and provide flexibility around home health aide training & certification requirements to streamline the hiring process and allow family members  to be considered for hire.

2019 Novel Coronavirus (COVID-19) Updates for Consumers and PCA’s

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