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OSD Vendor Training

The Training Team offers resources and classes to help vendors understand the Commonwealth’s procurement process, programs, and services. Training supports both new and existing vendors in successfully doing business with the Commonwealth.

Register for Vendor Training

Registration and On-Site Training Information

Access the vendor training schedule to select and register for classes. In addition to scheduled courses, the Training Team is available to conduct on-site training, as well as participate in your association's meeting or event. If you are interested in on-site training, please send an email to osdtraining@mass.gov

Vendor Training Schedule  Job Aids for Vendors Using COMMBUYS 

Vendors, Start Here

Whether you are a seasoned Statewide Contract Vendor who needs a refresher, someone just starting to think about conducting business with the Commonwealth of Massachusetts, or somewhere in between, the Operational Services Division's (OSD) Training Team is here to help with a catalog of free training courses designed to set you up for success. 

Open PDF file, 454.1 KB, for Vendor Training Flyer (PDF 454.1 KB)
Open PDF file, 246.14 KB, for Is Statewide Contracting Right for You? (PDF 246.14 KB)

The Executive Branch of the Commonwealth follows a structured procurement process when purchasing goods and services—explore the resources below to understand how it works and to build a strong foundation in Statewide Contracting.

Class: How the State Buys Goods and Services  Class: Understanding Elements of Bid Solicitation  Video: Overview of Statewide Contracts 

COMMBUYS for Business Users

COMMBUYS is the Commonwealth’s e-procurement platform. Vendor accounts are free and required to do business with the state. Below are resources for vendors to create and manage their COMMBUYS accounts. 

Sign Up for a COMMBUYS Account

Resources for creating an account in COMMBUYS:

Job Aid: COMMBUYS Vendor Registration  Quick Reference Guide: COMMBUYS Vendor/Supplier Registration  Video: COMMBUYS Vendor Registration 

Learn Your Way Around COMMBUYS

Resources for navigating in COMMBUYS:

Class: COMMBUYS Essentials  Job Aid: Basic COMMBUYS Navigation and Searching for the Seller Role  Job Aid: COMMBUYS Login Assistance 

Manage Your COMMBUYS Account

Resources on managing your account and users:

Class: Organizational Design and Maintenance for the Seller Administrator   Job Aid: Basic COMMBUYS Navigation and Searching for the Seller Role  Job Aid: COMMBUYS Login Assistance  Video: Seller Account Maintenance in COMMBUYS 

Find and Respond to Bid Solicitations

Resources on how to search for bid solicitations, respond to bids, use Q & A and revise bids:

Class: COMMBUYS Essentials  Class: How to Locate and Respond to Bid Solicitations  Video: How to Locate and Respond to Bid Solicitations  Job Aid: How to Create a Quote in COMMBUYS  Job Aid: Using the Q&A Tab within a COMMBUYS Bid  Job Aid: How to Withdraw, Reopen, and Resubmit a Quote in COMMBUYS 

Already on Statewide Contract?

Here are resources offered exclusively to vendors awarded a Statewide Contract:

Class: COMMBUYS Seller Guide   Class: Marketing your Business to Public Purchasers   Job Aid: How to Locate a Purchase Order (Contractors)  Job Aid: How to Access and Acknowledge Purchase Orders in COMMBUYS  Job Aid: How to Locate and Respond to Change Orders in COMMBUYS 

Inclement Weather – Cancellation Policy

If you are scheduled to attend a Training Session during inclement weather, please follow inclement weather policy below.

  • If there is a state of emergency or storm-related, widespread power outage, classes will be cancelled or rescheduled.

Please check your email for notices from OSD Training regarding class cancellations or rescheduling. 

Contact Us

Phone

Call OSD Help Desk at 888-627-8283

Available Monday through Friday, 8:00 a.m. - 5:00 p.m.

Online

Email OSD Help Desk at OSDHelpDesk@mass.gov

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