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Policy Advisory

Policy Advisory  Enterprise Data Privacy Policy Advisory

Date: 09/01/2025
Organization: Executive Office of Technology Services and Security
Referenced Sources: MGL Chapter 7D, Section 2
MGL Chapter 7D, Section 4B
MGL Chapter 54 Section 7, clause 26
MGL Chapter 6A Section 7A
MGL Chapter 7D Section 10
MGL Chapter 66A Section 1
MGL Chapter 93H Section 1
MGL Chapter 93I Section 1

The Enterprise Data Privacy Policy establishes a unified framework for how Commonwealth of Massachusetts Executive Branch agencies manage personal data. 

Contact

Executive Office of Technology Services and Security

Phone

Main Office Call Executive Office of Technology Services and Security, Main Office at (617) 626-4400

Open Monday through Friday 8:30 a.m. - 4:30 p.m.

EOTSS End-User Service Desk Call Executive Office of Technology Services and Security, EOTSS End-User Service Desk at (844) 435-7629

Online

EOTSS End-User Service Desk Log in to ServiceNow 
Email Executive Office of Technology Services and Security at MassGov@service-now.com
Security Operations Center Email Executive Office of Technology Services and Security at eotss-soc@mass.gov
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Purpose

The purpose of this policy is to establish core data privacy controls and related measures for data about or relating to individuals in, or interacting with, the Commonwealth.

Downloads

Open PDF file, 244.2 KB,  EOTSS Enterprise Data Privacy Policy (English, PDF 244.2 KB)

Contact

Phone

Main Office Call Executive Office of Technology Services and Security, Main Office at (617) 626-4400

Open Monday through Friday 8:30 a.m. - 4:30 p.m.

EOTSS End-User Service Desk Call Executive Office of Technology Services and Security, EOTSS End-User Service Desk at (844) 435-7629

Online

EOTSS End-User Service Desk Log in to ServiceNow 
Email Executive Office of Technology Services and Security at MassGov@service-now.com
Security Operations Center Email Executive Office of Technology Services and Security at eotss-soc@mass.gov
Referenced Sources:
MGL Chapter 7D, Section 2 MGL Chapter 7D, Section 4B MGL Chapter 54 Section 7, clause 26 MGL Chapter 6A Section 7A MGL Chapter 7D Section 10 MGL Chapter 66A Section 1 MGL Chapter 93H Section 1 MGL Chapter 93I Section 1

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