Policy Advisory  Enterprise Use and Development of Generative AI Policy

Date:	01/31/2025
Organization:	Executive Office of Technology Services and Security
Referenced Sources:	M.G.L. Chapter 7D Section 2

This document details the policy on Enterprise Use and Development of Generative Artificial Intelligence by The Commonwealth of Massachusetts. 

Preamble

The Executive Office of Technology Services and Security (EOTSS) recognizes the potential that generative artificial intelligence offers in assisting Commonwealth Agencies and Offices to improve the delivery and efficacy of services for Massachusetts constituents. At the same time, use of this technology raises risks related to societal harms such as fraud, data integrity, discrimination, bias, and disinformation. Harnessing AI for its potential will require mitigating these risks.

This Policy is intended to establish minimum requirements for the development and use of generative AI by Commonwealth Agencies and Offices. The goal of this Policy is to foster public trust, support business outcomes, and ensure the ethical, transparent, and accountable development and implementation of generative AI technology by Commonwealth Agencies and Offices (as defined below). Recognizing the rapidly evolving nature of generative AI, EOTSS will periodically update and assess this Policy to align with emerging technologies, challenges, use cases, and input from the Commonwealth’s Artificial Intelligence Strategic Task Force.