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Resources for Family and Friends of Incarcerated Individuals

If you're a family member or friend of an incarcerated individual, you can use these resources to learn about their life and stay connected.

We provide resources so that you’re better able to stay connected to and help your family member or friend through this time. Below, you’ll find information on how to keep in touch with your loved one in person, over the phone, and by mail. You’ll also learn about how they are classified, programs and services available to them, and more.

Contact Information

Address

DOC Headquarters
50 Maple Street, Milford, MA 01757
Directions

Phone

Headquarters Call Department of Correction - Headquarters, Headquarters at (508) 422-3300

DOC offices and divisions located in Milford only

Human Resources Call Department of Correction - Headquarters, Human Resources at (508) 850-7888

Monday through Friday 9 a.m.–5 p.m.

Online

Division and Staff Directory

What would you like to do?

Top tasks

Find someone housed in a Massachusetts prison  Contact an incarcerated individual in Massachusetts 

All other tasks

Visiting an inmate in a Massachusetts Prison  Set up a phone account  Deposit money to an incarcerated individual's personal account  Citizen Inquiry Form 

What you need to know

Programming  Reentry programs  Inmate healthcare  Incarcerated Individual Security Classification  Recovery Pathfinder Program  Learn about the Prison Rape Elimination Act (PREA)  Prison security levels  Facility Locations & Information  Attorney Verification System for Privileged Mail 

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