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Become a SHINE counselor

If you would like to volunteer for the SHINE program, or are interested in recruiting a SHINE Counselor for your site, call your local SHINE Program Director at (800) 243-4636 press 3 or press 5 if calling from cell phone.

Becoming a SHINE counselor

SHINE counselors are committed volunteers or agency staff who receive extensive training. Counselors become certified by the Executive Office of Elder Affairs in many areas of health insurance, including Medicare Part A, Part B, and Part D; Medigap insurance, Medicare HMOs, retiree insurance plans, prescription drug programs, Medicaid, Medicare  and other programs for people with limited resources.


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