Massachusetts Behavioral Health Help Line: 1 (833) 773-2445
The Massachusetts Behavioral Health Help Line (BHHL) can connect you directly to clinical help, when and where you need it. Even if you’re not sure what kind of help or treatment you may need, they can help guide you. It’s free, confidential, and no health insurance is required.
Real-time interpretation is available in 200+ languages. Chat and text options are also available.
The Behavioral Health Help Line is a service of the Commonwealth of Massachusetts, operated by the Massachusetts Behavioral Health Partnership (MBHP).
To contact the helpline, call (833) 773-2445.
For more information, visit their website by clicking here: https://www.masshelpline.com/
The 988 Suicide and Crisis Lifeline: 988
The 988 Suicide and Crisis Lifeline is a network of local crisis centers that are available 24/7 to provide support for youth and adults who are in any kind of emotional crisis. Using the 988 Lifeline is free and confidential.
To contact the Lifeline, call or text 988.
For more information, and to access the online chat feature, visit their website by clicking here: https://988lifeline.org/get-help/what-to-expect/
National Runaway Safeline: 1-800-786-2929
The National Runaway Safeline helps youth who have run away, are thinking about running away, or who already ran away but are ready to come home. Parents and guardians can also contact the hotline if they are worried about their child running away or if their child has already left home. The hotline is available 24/7.
To contact the Safeline, call 1-800-786-2929 or text 66008.
For more information, and to access the online chat feature, visit their website by clicking here: https://www.1800runaway.org/
SafeLink: 1-877-785-2020
SafeLink is Massachusetts’ statewide 24/7 toll-free domestic violence hotline and a resource for anyone affected by domestic or dating violence. Each call is answered by a trained advocate who provides non-judgmental support, assistance with safety planning, and information on appropriate resources.
Advocates at SafeLink speak English and Spanish. SafeLink also has a service that can provide translation in more than 130 languages.
To contact SafeLine, call (877) 785-2020.
For more information, visit their website by clicking here: https://casamyrna.org/get-support/safelink/
Boston Area Rape Crisis Center: 1-800-841-8371
The Boston Area Rape Crisis Center has a 24/7 hotline and offers free, confidential services to empower and heal all survivors of sexual violence ages 12 and older, and their loved ones, regardless of when the violence occurred.
To contact the hotline, call 1-800-841-8371.
For more information, visit their website by clicking here: https://barcc.org/
The Network/La Red: (617) 742-4911
The Network/La Red’s 24-hour hotline provides confidential emotional support, information, referrals, safety planning, and crisis intervention for lesbian, gay, bisexual, queer and/or transgender (LGBTQ+) folks, as well as folks in kink and polyamorous communities who are being abused or have been abused by a partner. They also offer information and support to friends, family, or co-workers on the issue of domestic violence in LGBTQ+ communities.
To contact The Network/La Red, call (617) 742-4911.
For more information, visit their website by clicking here: https://www.tnlr.org/en/24-hour-hotline/
New Hope, Inc: 1-800-323-4673
The New Hope 24-Hour Confidential Hotline is staffed with trained hotline specialists who assist callers with crisis intervention, risk assessment, and safety planning. Callers are provided with information about New Hope’s services and other community resources to address domestic and sexual violence.
The Hotline is also available to family members, friends, neighbors and co-workers who may be concerned about someone they know that may be a survivor of domestic or sexual violence.
To contact the hotline, call 1-800-323-4673.
For more information, visit their website by clicking here: https://www.new-hope.org/domestic-violence/
Mass 2-1-1
Mass 211 is a telephone number that connects callers to information about critical health and human services available in their community. It serves as a resource for finding government benefits and services, nonprofit organizations, support groups, volunteer opportunities, donation programs, and other local resources. Each call is confidential, and the line is available 24/7.
Mass 211 is a program of United Way.
To contact Mass 211, call 211.
For more information, visit their website by clicking here: https://mass211.org/
Parental Stress Line: 1-800-632-8188
The Parent Stress Line offers a safe place for parents and caregivers to talk about the challenges of raising children and receive kindness, understanding, and the non-judgmental support needed to help prevent a situation from escalating into a crisis. The hotline is available 24 hours a day, 7 days a week.
The Parental Stress Line is a project of Parents Helping Parents of Massachusetts.
To contact the Parental Stress Line, call 1-800-632-8188.
The Trevor Project: 1-866-488-7386
The Trevor Project is a suicide prevention and crisis intervention nonprofit organization for LGBTQ+ young people. Crisis counselors are trained to answer calls, chats, or texts from LGBTQ+ young people who reach out on free, confidential and secure 24/7 service when they are struggling with issues such as coming out, LGBTQ+ identity, depression, and suicide.
To contact the their hotline, call 1-866-488-7386.
For more information, visit their website by clicking here: https://www.thetrevorproject.org/get-help/
Massachusetts Substance Use Information and Education Helpline: 1-800-327-5050
The Helpline is a statewide, public resource for finding substance use harm reduction, treatment, recovery, and problem gambling services. Helpline services are free and confidential, and available 24/7.
Caring, trained Specialists, many of whom are in recovery themselves or have personal experience with substance use disorder, will help you understand the treatment system and your options.
To contact the helpline, call 1-800-327-5050.
For more information, visit their website by clicking here: https://helplinema.org
National Domestic Violence Hotline: (800) 799-7233
The National Domestic Violence Hotline provides essential tools and support to help survivors of domestic violence so they can live their lives free of abuse.
Contacts to The Hotline can expect highly-trained, expert advocates to offer free, confidential, and compassionate support, crisis intervention information, education, and referral services in over 200 languages.
To contact the hotline, call (800) 799-7233, or text “start” to 88788.
For more information, visit their website by clicking here: https://www.thehotline.org/
Crisis Text Line: 741741
The Crisis Text Line provides free, 24/7, high-quality text-based mental health support and crisis intervention by empowering a community of trained volunteers to support people in their moments of need.
To contact the text line, text HOME to 741741 from anywhere in the United States, anytime.
For more information, visit their website by clicking here: https://www.crisistextline.org/text-us/
National Alliance on Mental Illness (NAMI): 1-800-950-6264
The NAMI HelpLine is a free, nationwide peer-support service providing information, resource referrals and support to people living with a mental health condition, their family members and caregivers, mental health providers and the public. HelpLine staff and volunteers are experienced, well-trained and able to provide guidance.
The NAMI HelpLine is unable to provide mental health counseling, advice, personal advocacy or referrals to mental health providers or lawyers. The NAMI HelpLine does not provide individual casework, legal representations or any type of individual advocacy.
To contact the helpline, call 1-800-950-6264, text "HelpLine" to 62640, or email at helpline@nami.org.
For more information, visit their website by clicking here: https://www.nami.org/support-education/nami-helpline/
Project Bread’s FoodSource Hotline: 1-800-645-8333
Project Bread’s FoodSource Hotline is a free and confidential service for Massachusetts residents. The hotline provides assistance in understanding where and how to access food support.
To contact the hotline, call or text the 1-800-645-8333.
For more information, or to chat with a counselor online by using the Live Chat feature, visit their website by clicking here: https://projectbread.org/foodsource-hotline