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DCR’s non-discrimination policy

Learn about DCR’s non-discrimination policy, and how to request an accommodation or file a complaint.

The Department of Conservation and Recreation (DCR) doesn't discriminate on the basis of a person's disability. This is true for both employment and for access to DCR programs, services, and activities. If you have a disability, you may need reasonable accommodations to take part in DCR programs, services, and activities, or to work at DCR. DCR has posted a public notice about its policy of non-discrimination.

Effective Communication

If you are a qualified person with a disability, DCR will generally provide appropriate aids and services for effective communication, if you request them. This will allow you to participate equally in DCR’s programs, services, and activities. Effective communication includes qualified sign language interpreters, documents in Braille, and other ways of making information and communications accessible to people who have speech, hearing, or vision impairments.

Modifications to Policies and Procedures

The DCR will make all reasonable modifications to policies and programs to ensure that people with disabilities have an equal opportunity to enjoy all of its programs, services, and activities. For example, people with service animals are welcomed in DCR properties, even where pets are generally prohibited.

Requesting Accommodations

Reasonable accommodations for people with disabilities are available upon request. Include a description of the accommodation you will need, and please include as much detail as you can. Also include a way we can contact you if we need more information. Please allow at least two weeks (14 days) advance notice. Last minute requests will be accepted, but we may be unable to fulfill the request. Please send an e-mail to Melixza G. Esenyie, ADA and Diversity Manager at the Executive Office of Energy and Environmental Affairs at, or call (617) 626-1282.

The DCR will not charge you or your group to cover the cost of providing auxiliary aids and services or the cost of reasonable modifications of policy. The ADA doesn’t require the DCR to take any action that would fundamentally alter the nature of its programs or services, or impose an undue financial or administrative burden.


Complaints that a program, service, or activity of the DCR is not accessible to persons with disabilities should be directed to both EEA's ADA and Diversity Manager, Melixza G. Esenyie, and DCR's Deputy Human Resources Director, Lauren Catalogna. Complaints should not be sent by snail mail at this time.

Melixza G. Esenyie
ADA and Diversity Manager
Executive Office of Energy and Environmental Affairs
100 Cambridge Street, Boston MA 02114
Cell: (617) 626-1282
Melixza G. Esenyie

Lauren Catalogna
Deputy Human Resources Director for Department of Conservation & Recreation
251 Causeway Street, 6th floor, Boston, MA 02114
Cell: (857) 406-3541
Lauren Catalogna