DCR’s non-discrimination policy

Learn about DCR’s non-discrimination policy, and how to request an accommodation or file a complaint.

The Department of Conservation and Recreation (DCR) doesn't discriminate on the basis of a person's disability. This is true for both employment and for access to DCR programs, services, and activities. If you have a disability, you may need reasonable accommodations to take part in DCR programs, services, and activities, or to work at DCR. DCR has posted a public notice about its policy of non-discrimination.

Effective Communication

If you are a qualified person with a disability, DCR will generally provide appropriate aids and services for effective communication, if you request them. This will allow you to participate equally in DCR’s programs, services, and activities. Effective communication includes qualified sign language interpreters, documents in Braille, and other ways of making information and communications accessible to people who have speech, hearing, or vision impairments.

Modifications to Policies and Procedures

The DCR will make all reasonable modifications to policies and programs to ensure that people with disabilities have an equal opportunity to enjoy all of its programs, services, and activities. For example, people with service animals are welcomed in DCR properties, even where pets are generally prohibited.

Requesting Accommodations

If you need an auxiliary aid or service for effective communication, or a modification of policies or procedures to participate in a program, service, or activity of DCR, please contact DCR’s ADA Coordinator Agatha B. Summons-McGuire. You should make your requests as soon as possible, but no later than 14 business days before the scheduled event. The DCR will not charge you or your group to cover the cost of providing auxiliary aids and services or the cost of reasonable modifications of policy.

The ADA doesn’t require the DCR to take any action that would fundamentally alter the nature of its programs or services, or impose an undue financial or administrative burden.

Agatha B. Summons-McGuire
Diversity Officer/ADA Coordinator, DCR
251 Causeway St., Suite 600
Boston, MA 02114
Office: (617) 626-1282
Fax: (617) 626-1448
agatha.summons@mass.gov

Complaints

Complaints that a program, service, or activity of the DCR is not accessible to persons with disabilities should be directed to DCR's ADA Coordinator, Agatha B. Summons-McGuire.

Agatha B. Summons-McGuire
Diversity Officer/ADA Coordinator, DCR
251 Causeway St., Suite 600
Boston, MA 02114
Office: (617) 626-1282
Fax: (617) 626-1448
agatha.summons@mass.gov

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