The Baker-Polito Administration is working hard to improve your experience with state government. To that end, EOE has been asked to identify our critical constituent-facing services and to track our ongoing efforts to improve their delivery. By selecting key metrics and measuring performance against annual targets, our goal is to provide you with the resources you need as simply, efficiently, and transparently as possible.
You can find out which metrics our agencies are tracking and how they're performing on this page.
EOE’s Fiscal Year 2021 Performance
Executive Office of Education
| FY21 Metric | FY21 Target | FY21 Current Performance |
|---|---|---|
| Early College and Innovation Pathway Expansion | Designate an additional 50 early college and innovation pathway programs | EOE is on target to designate 30 early college and innovation pathway programs in FY21. |
Department of Elementary and Secondary Education (ESE)
| FY21 Metric | FY21 Target | FY21 Current Performance |
|---|---|---|
| Review Time for Educator Licensure Applications | Processing time for reviews of licensure applications will be two weeks or less during non-peak periods (mid-October-June) and no more than five weeks during peak periods (July-mid-October). In addition, via audits of evaluations performed by staff, there will be a 96% accuracy rating in the evaluations (reviews) of applications for licensure. | Overall, DESE has met and even exceeded our goal. During peak period, turnaround time has been one week. During much of the non-peak period, a majority of applicants experience a 1-2 day (or less) turnaround time to have an application evaluated from the time that it is “ready for review.” On the quality/accuracy side, 431 spot checks were completed with 422 being accurate for a rating of 98%. |
Department of Higher Education (DHE)
| FY21 Metric | FY21 Target | FY21 Current Performance |
|---|---|---|
| Cycle time for decisions on institutional applications for initial membership and renewal in Massachusetts SARA | Average number of days from complete application to decision <10 days; average number of days from application submission (including incomplete applications) to decision <30 days. | All renewal applications have met or exceeded the goal for FY21. For initial applications, 59% of those applications met the final review goal turnaround time of <10 days and 34% met the total review goal turnaround time of <30 days. |
Department of Early Education and Care (EEC)
| FY21 Metric | FY21 Target | FY21 Current Performance |
|---|---|---|
| Increase Licensed Capacity Statewide and Number of Licensed Agencies | 3% increase in current licensed capacity for early childhood care & education | There has been a 16% decrease in the number of programs open since the emergency closure; this is not reflective of the number of permanent early education and care closures as some providers may still reopen. |