The Enrollment Centers are open for limited walk-in appointments. We strongly encourage you to use MassHealth’s new appointment scheduler if you need help from a MassHealth Customer Service Representative.
If MassHealth members or applicants need support or have any questions they should contact the Customer Service Center at (800) 841-2900; TTY: (800) 497-4648. In addition, applicants can apply for benefits online at www.mahealthconnector.org.
Please note: MECs can help you with applications, but they are not able to enroll you into a health plan.
Do not send an application to any of these enrollment centers.
Please mail it to:
Health Insurance Processing Center
PO Box 4405
Taunton, MA 02780
You may also drop off your application in person in our convenient MassHealth secure drop boxes located outside of the enrollment centers.
MassHealth Enrollment Center Locations
Charlestown
529 Main Street
Charlestown, MA 02129
Chelsea (new location)*
80 Everett Avenue
Chelsea, MA 02170
*Please note: This office has limited parking space.
It is accessible from MBTA bus lines 112 and 114.
Also note that this location does not have a secure drop box at this time.
Springfield
88 Industry Avenue, Suite D
Springfield, MA 01104
Taunton
21 Spring Street, Suite 4
Taunton, MA 02780
Tewksbury
367 East Street
Tewksbury, MA 01876
Quincy - MassHealth Central Office
100 Hancock Street, 6th floor
Quincy, MA 02171