The Enrollment Centers are open for limited walk-in appointments. We strongly encourage you to use MassHealth’s new appointment scheduler if you need help from a MassHealth Customer Service Representative.
If MassHealth members or applicants need support or have any questions they should contact the Customer Service Center at (800) 841-2900; TTY: (800) 497-4648. In addition, applicants can apply for benefits online at www.mahealthconnector.org.
Please note: MECs can help you with applications, but they are not able to enroll you into a health plan.
Do not send an application to any of these enrollment centers.
Please mail it to:
Health Insurance Processing Center
PO Box 4405
Taunton, MA 02780
MassHealth Enrollment Center Locations:
Charlestown
529 Main Street
Charlestown, MA 02129
Chelsea
45 Spruce Street
Chelsea, MA 02150
Springfield
88 Industry Avenue, Suite D
Springfield, MA 01104
Taunton
21 Spring Street, Suite 4
Taunton, MA 02780
Tewksbury
367 East Street
Tewksbury, MA 01876
Quincy - MassHealth Central Office
100 Hancock Street, 6th floor
Quincy, MA 02171