Welcome to MassPerform! On July 6, 2021, MassPerform replaced the Achievement and Competency Enhancement System (ACES) for managers’ performance evaluations. MassPerform was developed in 2018 based on recommendations from a multi-secretariat taskforce.
MassPerform is a coaching / check-in model that allows managers and employees to have meaningful conversations about performance while adapting to changing business needs throughout the year. This conversation-based approach focuses on clear expectations, real-time feedback, and employee-driven development.
To support you in the transition to MassPerform, HRD is requiring all managers to complete an Introduction to MassPerform training. This 35-minute module provides an overview of the conversation-based model and MassPerform process, which will enable you to engage in a successful performance review cycle.
Notes:
- MassPerform applies only to performance reviews for managers. Performance evaluations for Bargaining Unit and Confidential employees will continue to occur under the Employee Performance Review System (EPRS).
- In the MassPerform model, Manager refers to the Appraising Manager (supervisor of a manager-level employee). Employee refers to the Reporting Manager (manager-level employee being reviewed).
- Manager-level employees with manager-level direct reports will have both manager and employee responsibilities throughout the review cycle.
Key Program Events
The MassPerform review cycle occurs in three key phases:
Phase |
Timing |
Purpose |
Annual Kickoff |
July – August |
|
Ongoing Check-ins |
September – April |
|
Wrap Up |
May – June |
|
MyPath System
A user-friendly and Commonwealth-wide system called MyPath serves as a central resource for all managers to complete performance management tasks, and for all employees to access learning and training tools. For MassPerform users:
- MyPath supports the alignment of performance expectations and goals, memorialization of feedback, and optional employee-led development planning.
- Managers and employees are able to add/modify expectations and goals throughout the year, as necessary.
- The system automatically generates personal, action-oriented communications during the review cycle to help users remember key dates and tasks.
MyPath demonstration videos and job aids are available on the MassPerform Training, Resources and Job Aids page.