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MassPerform Coaching/Check-in Pilot

We are moving the management evaluation process from an annual event driven system (currently ACES) to a more impactful coaching/check-in model, allowing managers to be increasingly confident when providing feedback while creating a more simple and agile framework for goal setting. This is the basis for the MassPerform pilot!

The MassPerform Pilot includes all managers from:

  • Executive Office for Administration and Finance (A&F)
  • Executive Office of Technology Services and Security (EOTSS)

MassPerform applies only to performance reviews for managers. Managers in the MassPerform pilot are not participating in the FY20 ACES cycle. The program is distinct and apart from the existing Employee Performance Review System (EPRS) for evaluating non-management staff.

As MassPerform pilot participants we will:

  • Ask for and provide continuous and regular feedback tied to performance and achievement of goals
  • Revisit and revise expectations in check-ins throughout the year to ensure they remain relevant as business priorities change
  • Provide candid feedback regarding the effectiveness of the program and material resources

Key Program Events



Kickoff 1st Check-In

July 2020 - September 2020

2nd Check-In

October 2020 - December 2020

3rd Check-In

January 2021 - March 2021

4th Check-In

April 2021 - June 2021

Wrap Up

June 2021

Additional Resources for