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The One Care Quality of Life Survey and the Mental Health Recovery Measure (MHRM) reports are designed to understand and assess quality of life among One Care members, and to provide information about potential areas in need of improvement. Unless otherwise noted, surveys are conducted by the Center for Health Policy and Research (CHPR) Office of Survey Research (OSR) at the University of Massachusetts Medical School (UMMS). A One Care Quality of Life Workgroup composed of CHPR staff, members from the One Care Implementation Council, and MassHealth also informed this work. Further details about each survey tool development, administration, and results are provided in the reports below.
A refined version of the One Care Quality of Life Survey (revised to reduce redundancy and to shorten the length) was conducted between late January and mid-April of 2016. This survey will be conducted on an annual basis. Results from the One Care Quality of Life Survey (2016 revised version) are provided in the report below.
Adapted from the MHRM survey tool (see below), the One Care Quality of Life Survey assessed quality of life among all One Care members, regardless of whether they had a serious mental illness. Some questions from other existing quality of life survey tools were also added. A pilot version of the adapted “One Care Quality of Life Survey” was conducted in April and May of 2015. Results from this pilot survey are provided in the report below.
The established Mental Health Recovery Measure (MHRM) is a self-reporting survey tool designed to assess how members see their own current recovery process, and was used to assess quality of life among One Care members with serious mental illness. The MHRM survey was conducted from January-April 2015. Results of the MHRM survey are included in the report below.