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Patrol hours and information

If you ever need roadside assistance, a patrol vehicle isn't too far away.

Our Emergency Services Programs includes:

  • Highway Assistance Patrol (HAP) which covers 13 major state roadways and interstates
  •  Emergency Service Patrol (ESP) which covers I-90 from New York to Boston
  • Incident Response Operators (IRO) which covers the Metropolitan Highway System and tunnels

Hours and Information

Our roadside assistance patrol is here to help you by:

  • Changing flat tires
  • Fixing minor mechanical problems
  • Removing debris from the road after an accident
  • Providing gas
  • Providing emergency medical help
  • Helping you contact AAA

HAP patrols Monday–Friday between the hours of:  6 a.m.–10 a.m. and 3 p.m.–7 p.m. During holidays, HAP patrols extended routes in heavy traffic areas.

On I-90, ESPs provide assistance 24/7, as do our IROs in Boston’s tunnel system.

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