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There are two types of contracts available if you heat your home with oil:
Before entering into a contract with a home heating company, ask questions.
If the oil dealer violates the terms of the agreement, the Attorney General’s Office may be able to help.
File a complaint with our Consumer Advocacy & Response Division.
It is difficult to comparison shop for propane, and you should consider a few factors to determine if you are getting the best value. In some cases, the propane dealer owns the tank and you are only renting it. This is especially important to know if you want to switch dealers.
Propane is also priced differently from oil or gas, and you may be charged a higher rate if you use very little fuel each year. Many propane dealers offer a “balanced billing” payment plan that allows you to spread out yearly costs over many months, lowering the cost of higher bills during heating season. Remember to read all contract terms carefully, and ask about all fees and charges.
Before signing a contract with a home heating company, ask questions.
If the propane dealer violates the terms of the agreement, the Attorney General’s Office may be able to help.