More about:
Consumer Protection

Get Consumer Support

Do you have a problem with a business? The Attorney General's Office can help.

The Attorney General’s Office can help you find information you need as a consumer and help you resolve disputes with businesses.

Our Consumer Advocacy & Response Division (CARD) can answer your questions, refer you to a wide network of consumer assistance services, or, in some cases, directly assist you in resolving your problem.

What would you like to do?

Top tasks

File a consumer complaint 
Find my Local Consumer Program 

All other tasks

Download a list of complaints filed against businesses 

What you need to know

About consumer services at the AGO 
Understanding debt and credit 
Mortgage lending and foreclosures 
Your car, your rights 
Keeping your utilities on 

Contact Information

Address

Mailing Address
One Ashburton Place, 18th Floor, Boston, MA 02108
directions 
Main Office Address
100 Cambridge Street, 11th Floor, Boston, MA 02114
directions 

Phone

Consumer Hotline 617-727-8400

Open Monday-Friday, 10am-4pm.

Online

File a complaint 
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If you need to report child abuse, any other kind of abuse, or need urgent assistance, please click here.

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