The State Organization Index provides an alphabetical listing of government organizations, including commissions, departments, and bureaus.
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The U.S. Constitution and state administrative law protect the due process rights of a nurse against whom a complaint is filed. You are presumed innocent until proven guilty and have a constitutional right to keep your license (your property interest) until the Board's complaint resolution proceedings are complete. During these proceedings, you have legal rights that include:
The Board must prove the allegations by a preponderance of the evidence before taking any action against your license.
During the Board's investigation and complaint resolution process, details of a complaint are not made public except for the existence of the complaint pending and the date it was filed. The intent is to ensure the integrity of the investigation.
Consistent with Massachusetts General Law, Chapter 66 regarding Public Records, all information about closed complaints is public, except for the name of the complainant, and any patient identifying information.
The National Council of State Boards of Nursing (NCSBN) has produced a video Board of Nursing Complaint Process: Investigation to Resolution that may help you understand the complaint process.
NCSBN is an independent, not-for-profit organization through which boards of nursing act and counsel together on matters of common interest and concern affecting public health, safety, and welfare.