Log in links for this page

Agency Service Account Manager (SAM) Contact

EOTSS business customer contact

The Service Account Manager (SAM) is the primary business contact for all EOTSS customers. The SAM manages the overall and ongoing business relationship with the customer through proactive, open, responsive, and collaborative account management. To connect with a SAM, please email ITD-DL-SAM@MassMail.State.MA.US.

Help Us Improve Mass.gov with your feedback