Executive Office of Technology Services and Security Policies

Multi-factor authentication (MFA) is a secure authentication method in which users are required to show more than one type of identification to gain access to online services and applications.

Request for a Vlan, switch port turned on, IP subnet added, IP route to be added and any other general inquiries to the Network Engineering Team.

This standard reinforces the Commonwealth’s commitment to an operational management strategy and outlines the controls necessary to safeguard the Commonwealth’s information assets and reduce risks.

This standard reinforces the Commonwealth's commitment to protecting its information assets, establishes high-level functions of the Enterprise Security Office, and outlines information security requirements to safeguard information assets and assist the Commonwealth to achieve its strategic objectives.

Your password is all that is standing in between you and the bad actors. Choosing a strong password will help keep your online life and personal information safe from those who should not have access to it.

The Physical and Environmental Security Policy ensures that the Commonwealth's information assets, whether on-site or off-site, are protected against unauthorized physical access, damage, or loss due to physical and/or environmental causes.

This standard reinforces the Commonwealth’s commitment to a physical and environmental strategy and outlines the controls necessary to safeguard the Commonwealth’s information assets and reduce risks.

The Physical and Environmental Security Standard establishes requirements to ensure that the Commonwealth’s information assets are protected by physical and environmental controls that prevent tampering, damage, theft or unauthorized physical access.

Learn how government employees and people who live in Massachusetts can report a cybersecurity threat.

To report a security incident, contact the EOTSS Information Security Office by submitting an incident ticket using the Service Now platform or call the EOTSS Service Desk directly at (844) 435-7629. An incident is any event that threatens the security, confidentiality, integrity, or availability of Commonwealth of Massachusetts assets (electronic or paper), information systems, and/or the networks that deliver the information.