Electronic Visit Verification for Consumer-directed Programs
Find information about MassHealth's implementation and operation of Electronic Visit Verification (EVV) for Consumer-directed Programs.
Consumer-directed programs delivering personal services to individuals supported by MassHealth must comply with Electronic Visit Verification (EVV) requirements. This includes:
• The State Plan PCA Program
• Waivers that include consumer directed personal care services.
Information is provided below regarding EVV for the PCA Program and Moving Forward Plan (MFP) Waiver. EOHHS will post EVV implementation information for the other waiver programs with consumer directed personal care services as it becomes available.
The PCA Program and MFP Waiver must meet federal requirements for EVV. MassHealth chose to implement EVV for these programs through the PCA Program Fiscal Intermediary (FI). The FI will integrate EVV within its timekeeping system. EVV will not impact how services are provided within the PCA Program or MFP waiver.
For technical help with Sandata, please use the Submit a Request link at Sandata On-Demand or call Sandata’s customer support line at (833) 511-0164. (There may be higher call volume while the system is introduced.)Submit a Request
