offered by
Executive Office of Technology Services and Security
related to
System Logins & Portals

EOTSS Employee Resources

Job-related tools and information for Technology Services and Security employees

Self-service and other resources to help you access the technology support you need, as well as timesheet, performance review, and other human resource services.

What would you like to do?

Top tasks

Log in to ServiceNow for tech support & requests 
Log in to my employee email (OWA) 

All other tasks

Log in to Self-Service Time and Attendance (SSTA) to submit timesheets 
Access the Employee Performance Review System (EPRS) 
Browse EOTSS internal job postings 
Access the employee suggestion box 
Log into the Commonwealth Training Registration System (PACE) 
Review updated enterprise security policies and standards 

What you need to know

Additional human resources applications and forms (telecommuting, ethics, etc.) 
Procurement 
Document and presentation templates for EOTSS employees 

Contact Information

Address

McCormack Building - Main Office
1 Ashburton Place, 8th Floor, Boston, MA 02108
directions 

Phone

Main Office (617) 626-4400

Open Monday through Friday 8:30 a.m. - 4:30 p.m.

EOTSS End-User Service Desk (844) 435-7629
CommonHelp Service Desk (866) 888-2808

Online

EOTSS End-User Service Desk Log in to ServiceNow 
MassGov@service-now.com
CommonHelp Service Desk commonhelp.desk@mass.gov

Related Services

Additional Resources

Chargeback Billing System
COMMBUYS
Agency Service Account Manager List
2018 HR/CMS Pay Calendar (PDF 204.88 KB)
EOTSS Org Chart (PDF 205.44 KB)
FY2018 Chargeback Rate Sheet (XLSX 9.33 MB)
See all 13 
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