EOTSS Employee Resources

What would you like to do?

Top tasks

Log in to ServiceNow for tech support & requests  Log in to my employee email (OWA)  Commonwealth Workplace Reservation System 

All other tasks

Log in to Self-Service Time and Attendance (SSTA) to submit timesheets  Access the Employee Performance Review System (EPRS)  Learn about teleworking technologies (VPN, multifactor authentication, Office 365 & more)  Browse EOTSS internal job postings  Review updated enterprise security policies and standards  Chargeback services 

What you need to know

Additional human resources applications and forms (telecommuting, ethics, etc.)  Procurement  MassAchieve 

Contact Information

Executive Office of Technology Services and Security

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Address

McCormack Building - Main Office

1 Ashburton Place, 8th Floor, Boston, MA 02108

Directions 

Phone

Main Office Call Executive Office of Technology Services and Security, Main Office at (617) 626-4400

Open Monday through Friday 8:30 a.m. - 4:30 p.m.

EOTSS End-User Service Desk Call Executive Office of Technology Services and Security, EOTSS End-User Service Desk at (844) 435-7629

CommonHelp IT Service Desk Call Executive Office of Technology Services and Security, CommonHelp IT Service Desk at (866) 888-2808

For Commonwealth Employees ONLY

Online

EOTSS End-User Service Desk Log in to ServiceNow 

Email Executive Office of Technology Services and Security at MassGov@service-now.com

CommonHelp Service Desk Email Executive Office of Technology Services and Security at commonhelp.desk@mass.gov

Security Operations Center Email Executive Office of Technology Services and Security at eotss-soc@mass.gov

Related Services

• Access Finance Resources  
• HR for State Employees  

Additional Resources for EOTSS Employee Resources

Open file for COMMBUYS

Open file for Agency Service Account Manager List

Open PDF file, 28.35 KB, for 2021 HR/CMS Pay Calendar (PDF 28.35 KB)

Open PDF file, 105.69 KB, for Travel Authorization Form (PDF 105.69 KB)

Open DOC file, 48.5 KB, for Personnel Action Form (DOC 48.5 KB)

Open XLSX file, 51.06 KB, for Ethics Disclosure Form (XLSX 51.06 KB)

See all 9 additional resources for the EOTSS Employee Resources