Guide Child care subsidy management and CCFA

This guide provides information for child care subsidy administrators on the Department of Early Education and Care's regulations and policies for child care financial assistance, including intake procedures for families, and requirements for billing and payment.

Table of Contents

Child care subsidy management

Child Care Financial Assistance (CCFA) system

EEC provides subsidies to families in need to help cover the cost of child care.  Early education and care programs that accept these subsidies use EEC's Child Care Financial Assistance (CCFA) system for documenting family eligibility, tracking child attendance, and submitting requests for reimbursement.


How to use CCFA

These instructional videos and training materials provide guidance for programs on how to use the various functions in CCFA. 

Get Help on CCFA

If you have a question about CCFA or need assistance using the system, you may submit a request to EEC's Help Desk. Please close your web browser after submitting the request.  If you have not received a response to a previously submitted request, please check your email junk folder before opening a new ticket.

Key Actions for Child Care Financial Assistance (CCFA) system