Q: What coverages are GIC members eligible for?
Visit GIC Benefits to review GIC benefit offerings listed by GIC member type. Note: Member eligibility and participation for these programs varies based on employer.
Q: Where can I find information about the cost of my health insurance coverage?
Q. How can I view and update my benefits?
Save time and paper by viewing your benefits online 24/7 and make changes to your benefits on the MyGICLink Member Benefits Portal. Learn more about MyGICLink.
Q. When will Benefit Guides be available online?
Updated Benefit Guides are available immediately before GIC’s Annual Enrollment, at the beginning of April every year. These guides provide GIC members with important benefit information for the upcoming benefits year (July 1st – June 30th of each year), including health insurance plan comparisons, rates, copays, important reminders, and more.
Q: How can I find out what health insurance terms like POS, PPO, HMO, Network, deductible, copay, and more mean?
Please visit GIC’s Glossary to learn about commonly used terms by the GIC.
Q: Will the GIC be offering in-person health fairs?
Q: Can I use MyGICLink Member Benefits Portal for Annual Enrollment?
Yes; All GIC members can enroll in or update GIC benefits using MyGICLink Member Benefits Portal.
If you have not registered, please register in advance of Annual Enrollment.
Q: Is there a mobile phone app for the MyGICLink Member Benefits portal?
No, but you can access MyGICLink on your mobile phone by going to mass.gov/mygiclink-member-benefits-portal; it is mobile-friendly.
Q: What is the number at GIC if you need to speak to someone regarding your specific circumstances?
The GIC's phone number is 617-727-2310.
Q. How can I sign up for MyGICLink? What should I do if I don’t know my pin?
You may review Find registration and pin instructions. You may also review the How to register & login video tutorial. Note: Make sure to provide the GIC with an up-to-date personal email address to receive a registration email for MyGICLink and to continue to have access to MyGICLink if you change agencies and once you retire.
Q: Does GIC hold Public Information Sessions for GIC Coordinators?
GIC provides GIC Coordinators with an Annual Enrollment training presentation immediately before Annual Enrollment, at the beginning of April every year.
Q: What municipalities and regional school districts participate in GIC?
A list of participating municipalities and regional school districts can be found on GIC's website at mass.gov/info-details/gic-participating-municipalities.
Q: Does mental health fall under behavioral health?
Q. How can I find what network/tiers my hospitals are in?
You may review the GIC’s hospital list, which is updated at the beginning of April every year, for coverage information for each GIC health insurance plan. Be sure to consult the health plan's online provider directory or call the plan directly for more information on individual providers (e.g., tier designation and hospital admitting privileges). Find your health plan’s website.
Q. If I enroll in or update GIC benefits during Annual Enrollment, when will my benefits be active?
The GIC plan year begins July 1st and ends on June 30th of every year. If you enroll in a health insurance plan during Annual Enrollment, your health insurance benefits will be effective July 1 of the year you enroll in. Note: New hires coverage effective date varies, please review the new hire coverage information.
Q. If I am eligible for GIC benefits but not currently a GIC member how should I enroll in GIC benefits?
Q. What are eligible qualifying events to update or enroll in GIC benefits?
Please review the Qualifying Events page for a full list of qualifying events to update or enroll in GIC benefits.
Q. If I am a state or municipal employee, how can I confirm if I’m eligible for GIC benefits?
Verify eligibility by contacting your GIC coordinator using the GIC benefits coordinator list. If eligible, your GIC coordinator can explain what benefits you’re eligible for and help you enroll in benefits for the first time. Note: When you apply for benefits, please make sure to provide the GIC with an up-to-date personal email address to receive a registration email for the MyGICLink Member Benefits Portal.