Examination Date: December 11 – December 22, 2023
Registration Window: October 16, 2023 - November 21, 2023
Examination Fee: $100
Note: An orientation and preparation guide will be available immediately in the I/O Solutions portal to all confirmed exam registrants at no additional cost.
Examination Location: Exams will be administered virtually through the I/O Solutions (IOS) @Home testing service. Test sessions will run December 11 through December 22, 2023, Monday through Friday. Each of these days, there will be an option to test in the morning, at 9:30 a.m. EST, or afternoon, at 2:00 p.m. EST.
You will receive a registration email from info@iosolutions.com the week of November 27, 2023. This email will contain specific requirements for the @Home testing process, instructions to set up for your test, and a link to register for your preferred testing time.
If you have any questions or technical issues during the virtual testing process, you should contact support@iosolutions.com.
Registration: All registrations must be received by the posted deadlines and accompanied by an examination-processing fee. You will receive a confirmation email when you have completed the process. Your registration is not complete until you have received a confirmation email. All additional information about the examination will be provided to you by email. Please check the email address you registered with regularly for up-to-date information about the upcoming examination.
Your examination processing fee of $100 must be paid by 11:59 p.m. on November 21, 2023, for standard registration. If you have not registered and paid for the examination on or before November 21, 2023, your registration will not be processed or accepted, and you will not be eligible to take the examination. CCandidates who have successfully registered will receive an email from info@iosoultions.com the week of November 27th, 2023 with specific instructions on how to register for their @home test session. An orientation and preparation guide will also be available online to all confirmed registrants at no additional cost.
Fee Waiver: The examination fee may be waived for registrants receiving certain state or federal public assistance, or unemployment insurance. A link to the Fee Waiver Form is available at https://www.mass.gov/doc/massachusetts-trial-court-request-for-waiver-of-the-2024-court-officer-examination-fee/download. You must follow the instructions on the Fee Waiver Form regarding proper submission of the Form and supporting documentation. All Fee Waiver forms must be either scanned and emailed to exams@jud.state.ma.us on or before November 19, 2023. Late Fee Waiver Forms will not be accepted.
Reasonable Exam Accommodations: If you would like to request a reasonable accommodation for the examination due to a documented impairment, you must successfully register for the exam online and then complete an Exam Accommodation Form. A link to the Exam Accommodation Form is available at https://www.mass.gov/doc/massachusetts-trial-court-request-for-a-reasonable-accommodation-for-the-2024-court-officer-exam/download. You must also submit a letter of support from a qualified professional detailing what type of reasonable accommodation you are requesting at the examination site. You must follow the instructions on the Exam Accommodation Form regarding proper submission of the form and supporting documentation.
All Exam Accommodation Forms and supporting documentation must be emailed to exams@jud.state.ma.us on or before November 19, 2023. Late Exam Accommodation Forms will not be accepted. Without such letter by November 19, 2023, we cannot guarantee that we will be able to grant your accommodation. This information is requested only to provide reasonable accommodation for examinations and will not be used for any other purposes.
Current Military Personnel: All military personnel who, in connection with current service, have military orders that indicate their unavailability due to military service on the examination date, must register for the examination, pay the processing fee, and request a makeup examination in writing, with a copy of your military orders attached.
Military related requests must be emailed to: exams@jud.state.ma.us by November 19, 2023.
Please provide with your request an email address, daytime base phone number and/or name and phone number of a friend or family member with whom you have regular contact and entrust with your personal communication. Note: Only candidates who have registered and have submitted the examination-processing fee or Fee Waiver Form for this examination by the registration deadline will qualify for a military make up examination.
No Makeup Examination: Except for current military personnel as described above, no candidate has a right to a makeup examination due to personal or professional conflicts on the testing date. Candidates are advised to consider this policy BEFORE applying for the examination. If you have registered and subsequently encounter a personal emergency or unanticipated hardship, you may request a makeup examination by filing a written request with verifiable documentation to: exams@jud.state.ma.us.
Note: Previously scheduled vacation plans will not qualify as a personal emergency, unanticipated hardship, or grounds for a makeup examination.
Makeup examination requests must be received no later than 7 calendar days after the scheduled examination date. The Trial Court reserves the right to approve or deny your request and may require an additional examination processing fee upon approval of your request.
Identification at the time of Examination: Registrants must present current and valid photo identification with signature (e.g., driver’s license, passport, military ID ).
Change of Personal Information: Registrants are responsible for maintaining accurate contact information (e.g., address, email, phone number) with the Trial Court. Failure to keep your records up-to-date and to email them to exams@jud.state.ma.us may jeopardize opportunities for employment.
Refunds: There will be NO REFUND of the examination processing fee unless the examination is cancelled by the Trial Court.
During the Trial Court review process or during the life of this candidate pool, candidates must make original supporting documentation available should the issue of authenticity arise with any submitted document copies.
Contact Information:
The Office of the Court Management is managing the examination process for this job. For more details or questions regarding this process please contact:
Office of Court Management
Business Hours: Monday through Friday, 8:30 am - 4:30 pm, except holidays.
Email: exams@jud.state.ma.us
Telephone Number: 617-742-8575