Appeal an Auto Insurance Cancellation

The Board of Appeal has jurisdiction to entertain appeals of decisions by insurance companies to cancel your insurance policy and will make a determination following a hearing whether that cancellation was appropriate.

Board of Appeal

The Details   of Appeal an Auto Insurance Cancellation

What you need   for Appeal an Auto Insurance Cancellation

Please note: Your complaint must be filed before the cancellation date. If you do so, you will remain insured until the Board has issued its decision. If you file after the cancellation date, but within 10 days of cancellation, your appeal will be heard but the cancellation will still take effect.

The Board does not conduct in-person hearings. All hearings are conducted virtually, via video or telephone.

A complaint may not be filed:

  • if a policy has been secured from another insurance company.
  • for non-payment of premium on a registered taxicab or fleet of taxicabs.
  • on a cancellation of a policy effected by a finance company.
  • if a company refuses to issue a policy.

How to appeal   Appeal an Auto Insurance Cancellation

Please mail or fax the completed Cancellation Complaint form and a copy of your Cancellation Notice to the Board of Appeal.
 

More info   for Appeal an Auto Insurance Cancellation

  • There is no fee required to submit your complaint.
  • You cannot postpone your cancellation hearing--only the insurance company can postpone your hearing.
  • A representative from your insurance company will attend the hearing.
  • You will receive a decision via mail.

Downloads   for Appeal an Auto Insurance Cancellation

Contact   for Appeal an Auto Insurance Cancellation

Address
1000 Washington Street, Suite 810, Boston, MA 02118
Fax
Board of Appeal—Surcharge/At-fault Hearings (617) 521-7772
Board of Appeal—Registry Hearings (617) 521-7539

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