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The Board of Appeal

The role of the Board of Appeal is to conduct hearings for consumers appealing: an at-fault for a motor vehicle accident; a decision of the Registrar of Motor Vehicles; an insurance cancellation.

The Board of Appeal is a three-member panel; one member is appointed by the Registrar of Motor Vehicles, one is appointed by the Attorney General and one serves as Chairman appointed by the Commissioner of Insurance.

The Board's authority was established by Massachusetts General Law Chapter 26 section 8A . This statutory charge gives the Board jurisdiction over appeals of motor vehicle at-fault accidents, decisions of the Registrar of Motor Vehicles and automobile insurance cancellations.

What would you like to do?

Top tasks

Appeal an At-Fault Accident Determination   Appeal a Decision of the Registrar of Motor Vehicles  Appeal an Auto Insurance Cancellation 

What you need to know

What to Expect at Your Hearing to Appeal a Decision of the Registrar  Frequently Asked Questions about Appealing an Insurer's At-Fault Accident Determination 

Contact Information

Address

One Federal Street, Suite 700, Boston, MA 02110-2012
Directions 

Phone

Call Board of Appeal at (617) 521-7794
Call Board of Appeal at (617) 521-7478

Online

Inquiries Only Email Board of Appeal at boa.mailbox@mass.gov
Evidence or Information for your case only Email Board of Appeal at boa.accident@mass.gov

Fax

Board of Appeal—Surcharge/At-fault Hearings (617) 521-7772
Board of Appeal—Registry Hearings (617) 521-7539

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