The role of the Board of Appeal is to conduct hearings for consumers appealing: an at-fault for a motor vehicle accident; a decision of the Registrar of Motor Vehicles; an insurance cancellation.
The Board of Appeal is a three-member panel; one member is appointed by the Registrar of Motor Vehicles, one is appointed by the Attorney General and one serves as Chairman appointed by the Commissioner of Insurance.
The Board's authority was established by Massachusetts General Law Chapter 26 section 8A . This statutory charge gives the Board jurisdiction over appeals of motor vehicle at-fault accidents, decisions of the Registrar of Motor Vehicles and automobile insurance cancellations.
Due to the ongoing COVID-19 Public Health Emergency, the Board is currently conducting all hearings virtually, via video or telephone.