Cancel net metering service

Steps that a customer on the net metering tariff must take to cancel their net metering service.

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The Details   of Cancel net metering service

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If you want to stop taking net metering services:

  1. Contact your electric company and tell them that you no longer want to be on the net metering tariff, and
  2. If you have a net metering cap allocation or have submitted an application for a cap allocation (ACA), contact the Administrator of the System of Assurance and tell them that you have stopped taking net metering services and want to withdraw your cap allocation or ACA.  

The electric company and Administrator contact information is listed below under "how to cancel."

How to cancel   Cancel net metering service

Electric companies

Massachusetts Electric Company and Nantucket Electric Company, each d/b/a National Grid

Contact: distributed.generation@nationalgrid.com

NSTAR Electric Company d/b/a Eversource Energy

Contact: Bruce Kim at pyong.kim@eversource.com

Western Massachusetts Electric Company d/b/a Eversource Energy

Contact: Cindy Janke at wmdg@eversource.com

Fitchburg Gas and Electric Light Company d/b/a Unitil

Contact: Unfortunately you must call Unitil at (888) 301-7700

Administrator of the System of Assurance

 Contact: help@MassACA.org

Electric companies

Massachusetts Electric Company and Nantucket Electric Company, each d/b/a National Grid

Contact: customer service at (800) 322-3223

NSTAR Electric Company d/b/a Eversource Energy

Contact: Bruce Kim at (781) 441-8285

Western Massachusetts Electric Company d/b/a Eversource Energy

Contact: Cindy Janke at (413) 585-1780 or (413) 787-1087

Fitchburg Gas and Electric Light Company d/b/a Unitil

Contact: (888) 301-7700

Administrator of the System of Assurance

Contact: MassACA.org helpline at (877) 357-9030

Contact   for Cancel net metering service

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