Contact an incarcerated individual in Massachusetts

You can connect by US mail, email or by phone.

Department of Correction - Headquarters

Phone

DOC offices and divisions located in Milford only

Monday through Friday 9 a.m.–5 p.m.

The Details

What you need

You can contact an incarcerated individual by writing letters and sending them through the postal service, via email through Corrlinks or they can call you by phone. You can also get information on how to visit, or find where someone is housed.

If you are an attorney and sending Privileged Mail please review our Attorney Verification System page.

How to find

If you want to send a letter, your letter should include:

  • Their full name in the address
  • Their commitment number in the address
  • The complete address of the prison

If they have been released or transferred, we will forward your mail if possible. Otherwise, we will send it back to you.

We open all incoming mail for inspection. Under certain conditions, outgoing mail may also be read.

Click to find prison addresses.

If you are an attorney and sending Privileged Mail please review our Attorney Verification System page.

Family and friends are able to send emails to incarcerated individuals and they are able to respond using Secure Mail, a program offered by Corrlinks.  Sign-up today online to take advantage of this service.

Incarcerated individuals are not able to initiate email contact to anyone, but are able to respond to individuals who have sent them emails first. 

Emails cost $0.25 each. Please be aware the cost of any emails rejected by DOC staff for objectionable matter will not be refunded, and incarcerated individuals may be subject to sanctions pursuant to 103 CMR 430, Inmate Discipline.  

Incarcerated individuals have access to free phone calls in all prisons. They are responsible for keeping and updating their list of approved phone numbers.

Contact

Address
DOC Headquarters
50 Maple Street, Milford, MA 01757
Phone

DOC offices and divisions located in Milford only

Monday through Friday 9 a.m.–5 p.m.

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