SharePoint is primarily a document management and intranet platform. You can use it as a secure place to store, organize, share, and access information from any device - all you need is a web browser.
- This page, Create a SharePoint Site, is offered by
- Executive Office of Technology Services and Security
Create a SharePoint Site
Contacts
EOTSS End User and IT Service Support
Phone
EOTSS End User IT Service Desk
Call EOTSS End User and IT Service Support, EOTSS End User IT Service Desk at (844) 435-7629
Support for Commonwealth end users and IT support personnel
The Details
Features
SharePoint gives you more freedom on how to organize sites, document libraries, and folders to better suit your needs. With a SharePoint site, you can interact across both mobile and PC devices:
- Inform your employees through your “intranet”
- Share common resources and applications on home sites and portals
- Share files, data, news, and resources
- Customize your site to streamline your team’s work
External sharing:
- By selecting NO, only Commonwealth employees with a SharePoint license who have been granted access by a site administrator will be able to access the SharePoint site.
- By selecting YES, external users will also be allowed access to the SharePoint site after they are granted access by a site administrator.
Site Template:
- Choose a Team site template if you want a site where users can work on documents collaboratively.
- Choose a Communication site template if you want a site to store information for employees to access.
Pricing
There is no additional* fee to create a Microsoft SharePoint site.
*Microsoft SharePoint is included with your M365 G3 license.
How to request
Please note: Internal agency IT Liaison (ITL) approval is required in order for EOTSS to process this request.
Service Level Expectation (SLE)
-
Create a SharePoint Site
SLE Responsibilities/Dependencies Fulfillment: 90% within 3 business days Customer
- Responsible for adhering to the EOTSS Standard Rules of Engagement.
- Must provide at least two (2) Site Collection Administrators.
- Adding content and managing SharePoint site including, but not limited to, site permissions.
- All Team sites are group connected unless Customer specifies otherwise.
- Customers requesting this service from the following secretariats must follow the internal business processes outlined below:
- EHS: The request must be made by authorized personnel on behalf of the user. If a non-authorized user creates the ticket directly with EOTSS, it will be rejected.
- LWD: The request must be made by authorized personnel on behalf of the user. If the request comes directly from a non-authorized user, EOTSS will assign it to the LWD Management Team to further process and create a new ticket based on their standards.
- EOE: The request must be made by authorized personnel on behalf of the user. If the request comes directly from a non-authorized user, EOTSS will assign it to the EOE M365 group to further process and create a new ticket based on their standards.
EOTSS
- Responsible for creating a SharePoint Site per the customer’s request (i.e. allowing external sharing and site name). EOTSS will provide out of the box templated SharePoint site.
Microsoft SharePoint User Guide
More Info
Learn more about End User Support Services.
Manage Your Account
Learn how to reset your Active Directory (AD) password remotelyLocked out? You can reset your Active Directory (AD) password remotely on your own! If you have been locked out of your account, your password has expired, or you simply don't remember your password, refer to the guide below to reset your password.
Your Active Directory (AD) password is the same password you use to log in to your Commonwealth-issued device, Office 365 (O365) applications (including Outlook and Teams), Adobe applications, the Commonwealth VPN, and other Commonwealth-offered applications and services.EOTSS Password Best Practices and RecommendationsLearn about EOTSS password best practices and recommendations
Contact
Phone
EOTSS End User IT Service Desk Call EOTSS End User and IT Service Support, EOTSS End User IT Service Desk at (844) 435-7629Support for Commonwealth end users and IT support personnel