An official website of the Commonwealth of Massachusetts

Log in links for this page

This page, Create a SharePoint Site, is offered by

Create a SharePoint Site

Organizations use Microsoft SharePoint to create websites. You can use it as a secure place to store, organize, share, and access information from any device - all you need is a web browser.

EOTSS End User and IT Service Support

Phone

24x7x365 support for Commonwealth end users

for agency/Secretariat IT help desks and support personnel

The Details of Create a SharePoint Site

What you need for Create a SharePoint Site

Required information:
  • Contact Name
  • Contact Phone Number
  • Email Address
  • Secretariat
  • Agency
  • URL: massgov.sharepoint.com/sites/MARSCODE-name
  • Description
  • SharePoint Administrators (at least 2): name and email address
  • External sharing: Yes/No
    • If NO, only Commonwealth employees with a SharePoint license who have been granted access by a site administrator will be able to access the SharePoint site. 
    • If YES, external users will also be allowed access to the SharePoint site after they are granted access by a site administrator.
  • Site Template: Team/Communication
    • If you want a site where users can work on documents collaboratively, choose a Team site template. 
    • If you want a site to store information for employees to access, choose a Communication site template. 

Fees for Create a SharePoint Site

There is no additional* fee to create a Microsoft SharePoint site.

*Microsoft SharePoint is included with your M365 G3 license.

How to request Create a SharePoint Site

Who can request?

Commonwealth employees, whether or not currently supported by EOTSS.

ITL approval required?

NO

How?

Request online:

ServiceNow Portal

Create a SharePoint Site ServiceNow Request step-by-step instructions

If you do not have a ServiceNow account:

Submit a general Ticket via email, including the required information listed under the "What you need" section of this page

MassGov@Service-Now.com

Next steps for Create a SharePoint Site

Microsoft SharePoint User Guide

Contact for Create a SharePoint Site

Phone

24x7x365 support for Commonwealth end users

for agency/Secretariat IT help desks and support personnel

Feedback