Backup and recovery services for critical applications and fileservers.
Log in links for this page
- This page, Data Protection, is offered by
- Executive Office of Technology Services and Security
Data Protection
Contacts
EOTSS End User and IT Service Support
Phone
EOTSS End User IT Service Desk
Call EOTSS End User and IT Service Support, EOTSS End User IT Service Desk at (844) 435-7629
Support for Commonwealth end users and IT support personnel
The Details of Data Protection
Features for Data Protection
Our Data Protection service provides Data Protection for mission critical data for fully managed, co-located and remote office systems. Using CommVault software, open systems application data is backed up to a centralized storage facility.
- Data is backed up to the central storage facility, and encrypted and sent offsite (AWS) as determined by your requirements. All backup data is encrypted at rest and in flight using the AES 256 method of encryption.
- The team will work with you to determine backup and retention requirements and configure related services, with multiple levels and configuration options available
Reporting is provided to you on backup success, failures, etc.
Pricing for Data Protection
Currently, chargeback for Data Protection Services is part of a Managed Services Charge. In the near future, it will be it's own separate chargeback.
How to request Data Protection
Please note: Internal agency IT Liaison (ITL) approval is required in order for EOTSS to process this request.
Contact for Data Protection
Phone
EOTSS End User IT Service Desk
Call EOTSS End User and IT Service Support, EOTSS End User IT Service Desk at (844) 435-7629
Support for Commonwealth end users and IT support personnel