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Monitoring Agent Services

Add, modify or remove a monitored Agent.
Request via ServiceNow 

Contacts

EOTSS End User and IT Service Support

Phone

EOTSS End User IT Service Desk Call EOTSS End User and IT Service Support, EOTSS End User IT Service Desk at (844) 435-7629

Support for Commonwealth end users and IT support personnel

Online

ServiceNow Log in to ServiceNow 
Chat with us live! Log in and click "Live Chat" 
Send us an email Email EOTSS End User and IT Service Support at MassGov@service-now.com
Learn more about this organization 

The Details   of Monitoring Agent Services

Features   for Monitoring Agent Services

A monitoring agent is a piece of software that observes, collects, and reports on computer equipment.

Request to add a new agent, or modify or remove an agent currently monitored by the EOTSS Monitoring Service.

How to request   Monitoring Agent Services

Request service via a ServiceNow request

More Info   for Monitoring Agent Services

For more information on our Enterprise Monitoring service, please visit our mass.gov page: EOTSS Enterprise Monitoring Services

Contact   for Monitoring Agent Services

Phone
EOTSS End User IT Service Desk Call EOTSS End User and IT Service Support, EOTSS End User IT Service Desk at (844) 435-7629

Support for Commonwealth end users and IT support personnel

Online
ServiceNow Log in to ServiceNow 
Chat with us live! Log in and click "Live Chat" 
Send us an email Email EOTSS End User and IT Service Support at MassGov@service-now.com
Learn more about this organization 

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