Contacts
BSAS Complaint Line
The Details of File a complaint against an LADC or substance use disorder treatment program
How to file File a complaint against an LADC or substance use disorder treatment program
Please fax any complaint to the Bureau of Substance Addiction Services Complaint Fax Line at (617) 887-8787.
Please mail any complaint to the Bureau of Substance Addiction Services: Address:
Quality Assurance and Licensing Unit – CIS BSAS
Department of Public Health
250 Washington St. 3rd Floor
Boston, MA 02108-4619
Please call the BSAS confidential complaint telephone line at (617) 624-5171 to file a complaint by phone. This number is monitored Monday – Friday during normal business hours.