Contacts
BSAS Complaint Line
The Details of File a complaint against an LADC or substance use disorder treatment program
How to file File a complaint against an LADC or substance use disorder treatment program
Please fax any complaint to the Bureau of Substance Addiction Services Complaint Fax Line at (617) 887-8787.
Please mail any complaint to the Bureau of Substance Addiction Services: Address:
Quality Assurance and Licensing Unit – CIB BSAS
Department of Public Health
67 Forest Street, 3rd Floor
Marlborough, MA 01752
Please call the BSAS confidential complaint telephone line at (617) 624-5171 to file a complaint by phone. This number is monitored Monday – Friday during normal business hours.